In a transcript read out at the inquest, the call handler asked several times what language Alphonsine spoke and whether she needed an interpreter.
Despite not responding to those questions, she gave her address and asked again for an ambulance.
“Would you send an ambulance? Please come, please,” were the last words she said on the phone before the call ended.
Giving evidence, Susan Jevons, a paramedic and head of the coroners service at East Midlands Ambulance Service (EMAS), said an attempt was made to call Alphonsine back with no answer.
“The ambulance didn’t go to the address because the emergency medical advisor, thinking it was an abandoned call, closed the call down,” Mrs Jevons said.
She added that should “never had happened” as they had her address, telephone number, and details of her symptoms.
An internal investigation found there was a “missed opportunity” for an ambulance to attend the day Alphonsine called.
Mrs Jevons apologised on behalf of EMAS for “all of the errors” it made.
The inquest continues.