“The important thing to do… is to say how deeply sorry I am, that women who have been cared for in our breast services have been let down by us,” says Steve Russell, who was appointed chief executive of County Durham and Darlington Foundation Trust in September 2025.
“I can only imagine the distress and pain that has been caused to the individuals and their families and the loss of trust and confidence in us as an organisation.”
“It is true to say that there were a number of missed opportunities. It was not good enough and it is not good enough that we were too slow to act on the information that was there.”
He adds: “I’m determined to make changes so that it doesn’t happen again.”
As well as a new chief executive, a new interim chair of the trust has been appointed. NHS England told us it will “continue to support the new leadership and partner organisations to make the improvements required”.
In a statement, Mr Bhatti said he had been disappointed not to be given the opportunity to comment on the draft findings of the RCS report. He told the BBC it contained “some factual inaccuracies” which he believed led to “erroneous conclusions”.
He also told us that “serving the best interests of all our patients is of paramount importance” and that, when things go wrong, “we learn from this and make the necessary changes and improvements”.
Earlier this year, the trust stopped using the out-of-hours clinics run by Mr Bhatti. He is no longer clinical lead of the breast service, treating breast cancer patients or performing surgery, while investigations continue.
In a statement to the BBC, his spokesperson said: “Mr Bhatti has been raising concerns about the adequacy of equipment in the breast cancer department since May 2021. He looks forward to working with all those involved in any way required.”