In 2021, South Yorkshire and West Midlands police forces admitted making “serious errors” and agreed to pay damages to more than 600 people for a cover-up that followed the disaster.
Mr Krishna said: “We are clear that policing in 1989 and after failed the 97, their families and the city of Liverpool.”
He added that “families’ experience over so many years demands better from us, and we are determined to meet that responsibility in the future”.
“Nothing about the discussion of due process alters those truths.”
He has offered to meet families affected by the disaster to apologise and “discuss the report and its impact on policing”.
Mr Byrne, who attended the 1989 game, said he accepted the apology and welcomed the “decision to reach out to the families and offer an in-person apology, which is the very least they deserve”.