Ms Samuels has extended her team to strengthen support for NWAS staff and make sure they “get as much support wrapped around them [so] they feel safe and secure within the workplace”, she said.
“If you do assault a paramedic or you verbally abuse them we will take robust action and seek to prosecute those people,” Ms Samuels said.
She said that where incidents were reported and it was in the public interest to prosecute, then they did see high conviction rates.
Staff undergoing training were made aware that such incidents may happen, which was “really sad” to admit, Ms Samuels added.
Violence prevention and reduction specialist practitioners have been appointed across Cheshire, Cumbria, Lancashire, Greater Manchester and Merseyside.
Their role is to provide advice and direct support to staff through the prosecution process, along with promoting the use of body-worn cameras, and looking at repeat offenders to manage risk as well as supporting staff.