Luarina Raven, from Welwyn Garden City in Hertfordshire, has been visiting her daughter at Addenbrooke’s since 9 November after she was involved in a car accident which broke her neck in two places.
She said she cried when she discovered she could not access her vehicle in Car Park 1.
“Not only have I not got my car, I’ve not got my blue badge to use in somebody else’s car on top of everything else I’m dealing with right now,” she explained.
“It’s my daughter’s 21st birthday, she’s lying in a bed, she can’t move, and then I get told the car park’s shut.”
Ms Raven said the experience was “pretty stressful” and she had not been contacted by anyone about her car.