A council’s adult social care service still needs improvements despite having a “good” rating, inspectors said.
The Care Quality Commission (CQC) gave Plymouth City Council’s service, which accounts for more than a quarter of its budget, a 67% rating overall.
It said the council provided an “exceptional standard” in ensuring everyone, regardless of background, receives fair and personalised support, achieving similar positive results.
But shortfalls were identified in assessing people’s needs, care provision, continuity of care, safe pathways and transitions and safeguarding. The council said it would work with CQC on the areas highlighted.