EMAS and NEMS admitted there were failings in both Adam and Jake’s care, accepted the coroner’s findings and apologised.
Lucy Dadge, chief executive of NEMS, said the service fully accepted the coroner’s findings, adding she was “deeply sorry for the mistakes [it] made in their care”.
Dr Steven Dykes, clinical director at EMAS said: “We are working with our commissioners and partner services to ensure continuous improvement, shared learning, and quality care for patients.”
Both services made promises to the families to ensure changes were made.
Qasim said: “It doesn’t change anything. Adam has gone now.
“But I feel like some of the [inquest witnesses] were quite sincere and they have recognised their mistakes.
“I hope it’s something they can learn from and can make the right improvements.”
The NHS Nottingham and Nottinghamshire Integrated Care Board (ICB), which commissions NEMS to provide an urgent care hub, said it had worked with the service and EMAS to understand more about their investigations into Adam’s and Jake’s deaths.
Rosa Waddingham, executive director of quality at the ICB, said: “Both organisations are working closely to improve assessment, navigation, guidance and governance.
“As commissioners, we have supported them to make immediate changes to patient pathways as this work continues.
“In line with the coroner’s recommendation, we will maintain close oversight of this work.”
The ICB said it was also working with other care boards and NHS England to ensure the learning was adopted more broadly, in response to the coroner’s concerns.