The gaffer said: “We’ve got to make sure we connect with the supporters again on Tuesday, just as we did on Friday when we played Middlesbrough.
“We have to feel the energy of the crowd, and that’s our responsibility as much as it is the supporters in the stadium.
“We took a lot from the game on Friday in the sense of connecting with the fans, and we’ll be pushing plenty of messages to the players about needing to do the same against Norwich.
“You could feel the intensity of the home supporters during that second half on Friday, and if the noise and the energy hits those levels, it’s certainly a huge help.
“I’m sure if we see improvement and the best parts of the first half and the best parts of the second half from Friday, that will amount to a really competitive performance on Tuesday.
“We’ll need to be competitive because Norwich are a really good team with some really good players. They’ve had a number of positive results recently and we know how intently they’ll be seeking another at The Hawthorns.