Holidaymakers are experiencing waiting times of nearly three hours at the Port of Dover. The chaos follows the introduction of the new EU digital automated border system.
Roads around the port are “heavily congested” and there are two-hour queues just to enter the site, Port of Dover Travel said.
The port said: “We recognise that the border process is slower with the current EES system, and this May Half Term is the first peak period since its introduction.
“French border teams are doing their best within the parameters given and are working with the highest available resources. We are continuing to work hard with them and our other partners to reduce wait times and get you on your way as quickly as possible.
“It is extremely important to stick to main routes on your journey to the Port, as not doing so causes extra delays and access issues for our local community.”