Chick-fil-A dethroned in satisfaction index - WSB-TV Channel 2 - News Beep

Jersey Mike’s dethroned Atlanta-based Chick-fil-A as the top quick-service restaurants according to the American Customer Satisfaction Index.

This is the first time in 11 years that Chick-fil-A did not take the No. 1 spot on the index.

Jersey Mike’s was recognized as the top-rated brand for its freshness, variety and value.

Chick-fil-A remains the clear winner in the quick-service chicken category.

For full-service restaurants, Longhorn Steakhouse and Texas Roadhouse tied for first.

Chick-fil-A dethroned in satisfaction index – WSB-TV Channel 2