More than two million Australians are being urged to apply for access to secure specialised toilets. By applying for a Master Locksmiths Access Key (MLAK), people with mobility-related disabilities, including the aged, can access over 1,000 locked bathrooms in shopping centres, parks, train stations, and other public spaces.
The program began over 30 years ago, and Master Locksmiths president Martin Coote said it ensures disabled toilets are clean and available for those who can’t access standard restrooms.
“Unfortunately, accessible public toilets, because of their privacy, are often targeted by those doing drugs, with wrong intentions or who are unfortunately sleeping rough, and are often unhygienic,” he said.
MLAK toilet keys initially cost $70.40, and the purchase allows lifetime access. But because the National Disability Insurance Scheme (NDIS) subsidises the program, most applicants essentially get them free.
But of course, not everyone can order a key, and applicants need to prove they have a disability with written authority from a doctor, disability organisation, a health care group, or similar.

Because of the privacy they offer, disabled toilets without an MLAK key are vandalised. Source: Getty
Renewed call for eligible Aussies to apply for MLAK access
The Master Locksmiths and disability advocacy groups are making a renewed push to get more eligible Australians access to MLAK toilets. According to the most recent Australian Bureau of Statistics figures, more than two million of us have what could be considered profound or severe core mobility issues.
The number of disabled toilets in Australia is estimated to be around 14,000, but only 10 per cent are MLAK-enabled, meaning they’re locked after hours or around the clock. And there are calls for councils to increase the number in their local government areas.
NSW is the state with the most MLAK facilities, followed by Victoria, Western Australia, Queensland, South Australia, Tasmania and the ACT.
A director of the Regional Disability Advocacy Service, Frances Kupke-Smith, explained the program had helped her feel safe and independent when accessing toilets.
“It gives me secure and reliable access to public toilets and facilities when I need them, without the stress of asking for help or worrying if a door will be locked,” she said.
The CEO of the Youth Disability Advocacy Network in WA, Isabella Choate, said access to accessible toilets is about more than just “ramps and doors”.
“It’s about our dignity, independence, and ultimately, our inclusion in mainstream society. The MLAK system is a small but powerful shift of control back into our hands. It empowers us to move through public spaces freely, without waiting or asking for help,” she said.
Anyone wishing to access an MLAK can apply through the Master Locksmiths website.
Do you have a story tip? Email: newsroomau@yahoonews.com.
You can also follow us on Facebook, Instagram, TikTok, Twitter and YouTube.
