Ottawa sets 100-day timeline to fix CRA call centre delays Toronto StarFinance Minister sets 100-day timeline for CRA to fix service delays The Globe and MailOttawa tells CRA to fix its call centre problem so more Canadians can reach an agent CBCCanada Revenue Agency directed to implement 100-day plan to address call centre delays CTV NewsFeds give CRA 100 days to fix call-centre debacle Ottawa Citizen