CRA has ‘hit rock bottom,’ but secretary of state noncommittal on future job cuts CTV NewsCRA ending contracts of 250 employees at tax centres three days into 100-day plan to fix call centres Ottawa CitizenOttawa tells CRA to fix its call centre problem so more Canadians can reach an agent CBCWait times at ‘bloated and Byzantine’ CRA frustrates Canadians, B.C. MP says Global NewsThe CRA has 100 days to do what? Take our business and investing news quiz for the week ending September 5 The Globe and Mail