Canada Post and its unionized postal workers are still negotiating towards a collective agreement amid a rotating strike that will see some deliveries resume.
Meanwhile, the Canadian Union of Postal Workers (CUPW) says it will be meeting with a federal official on Wednesday tasked with overseeing changes at Canada Post.
This comes several days after workers switched to a rotating strike format from a full countrywide job action that halted all deliveries for more than two weeks.
The Crown corporation said in a statement Tuesday that “customers should expect delays,” amid the rotating work stoppages, and it is temporarily suspending its service guarantees.
“Mail and parcels will not be delivered or picked up in locations where there are currently rotating strikes. Once the strike is over and operations resume in a given location, the delivery of mail and parcels will restart as quickly as possible,” Canada Post said.
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“Shutting down and restarting parts of our integrated national network with rotating strikes challenges our ability to provide reliable service to customers. As a result, all service guarantees remain suspended and customers should expect delays.”
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The Canadian Union of Postal Workers (CUPW) said in a statement that it will aim to “minimize the impact” on the Canadian public, businesses, charities while it works toward a collective agreement with Canada Post.
The union also says it plans to meet with the Minister responsible for Canada Post, Joël Lightbound on Oct. 15.
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“We will continue highlighting Canada Post’s omissions in its public presentations about its finances while pressing him (Lightbound) to reverse his extreme plans to gut our public post office and slash jobs which will hurt the communities we serve,” the CUPW said.
“We will share more of our revenue generation ideas gathered from successful public post offices around the world with the Minister’s office.”
In a previous statement on Oct. 9, the CUPW said it was making the switch to a partial strike to get “mail and parcels moving.”
“We did not take the decision to move to a nation-wide strike lightly. Postal workers would much rather have new collective agreements and be delivering mail instead of taking strike action,” the union said.
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Instability expected as Canada Post employees move to rotating strikes
Although individuals and businesses will start to once again receive parcels and other deliveries, Canada Post says “uncertainty and instability in the postal service will continue.”
The two sides have been engaged in off-and-on negotiations and labour disruptions for nearly two years, with negotiations for a new contract beginning in November 2023.
A full countrywide strike that lasted over a month in November 2024 was suspended on Dec. 17, 2024.
The Industrial Inquiry Commission concluded in May 2025 that Canada Post’s financial troubles have left it “effectively insolvent.” The Crown corporation also reported it lost $407 million in the second quarter of the year — its worst quarterly loss to date.
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