Is Cloudflare down? Here’s why X isn’t working

This story is developing..

Another multi-platform outage strikes, as Cloudflare suffers issues and triggers downtime on popular websites like X (formerly Twitter), as confirmed by the official Cloudflare Status page. The root of the cause hasn’t been revealed, though “scheduled maintenance in SCL (Santiago) datacenter” was planned for this time of day.

The latest communication at 7:21 AM ET claims that Cloudflare is “seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts.” Ditto for around ten minutes later, as its internal investigations keep rolling.

With a brutal touch of irony, even downdetector, a popular downtime tracker, was initially taken offline due to its reliance on Cloudflare’s services. However, it seemed to have recovered within only a few minutes. Others weren’t so lucky, showing “Internal server error” messages with a generic “error code 500” accompaniment.

This downtime all started around 6:00 AM ET, when Cloudflare’s support portal provider started “experiencing issues”, and saw the degradation of Elon Musk’s social platform X, alongside popular video games like League of Legends, reporting issues via downdetector (when it had recovered).

By 7:03 AM ET, Cloudflare confirmed that its teams were “continuing to investigate this issue”, while even its status page showed signs of breaking down, losing its CSS styling.

Move over AWS, it’s Cloudflare’s turn

If you’re struggling to load posts on X, you’ll likely see “Something went wrong. Try reloading” messages, just as anyone trying to create work on Canva suffers similar blocks. Even if you’re trying to play a few games of LoL or Valorant, this is likely why you can’t connect to any servers.

Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers. Further detail will be provided as more information becomes available.

Cloudflare, 6:48 AM ET

Generic messages like “Please unblock challenges.cloudflare.com to proceed” appear on several websites, including OpenAI, though access to ChatGPT seems to have recovered.

If you see this message, don’t fret; you haven’t actually done anything wrong. Rather, the security systems Cloudflare provides aren’t working, though the websites they’re supposed to protect remain live in the background.

Our own team is experiencing issues with PayPal and Uber (specifically, Uber Eats), though it doesn’t appear to be as widespread as other platforms. The apps and websites themselves load, but payments and orders are intermittently affected.

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