Due to a major water main break east of the Sarcee Trail/16 Ave N.W. interchange Tuesday, Dec. 30, Alberta Health Services (AHS) has declared a Boil Water Advisory for The City of Calgary effective immediately. This Boil Water Advisory applies to portions of Parkdale, Montgomery and Point McKay communities located in Calgary, Alberta only at this time.

All residents and businesses within this area are advised to bring all tap water to a rolling boil for one full minute prior to any consumption, including:   

drinkingbrushing teethcleaning raw foodspreparing infant formula or juicesmaking ice, etc. 

Water used for bathing or for laundering of clothing does not need to be boiled. 

Residents may instead choose to purchase bottled water for consumption for the duration of this advisory.

For more information on Boil Water Advisories and using water safely when an advisory is in place, resources for homeowners and businesses is available here: https://www.albertahealthservices.ca/eph/Page15235.aspx#boilwater

For details about the area affected by the boil water advisory and water quality information, please visit www.calgary.ca or call 311.  

This advisory will remain in effect until further notice. 

We are working closely with Alberta Health Services to resolve the water quality concerns.

Currently we do not have an estimate for how long the Boil Water Advisory will be necessary. This issue is temporary, and our crews are working 24/7 to complete the necessary repair work.

The City has enacted its Municipal Emergency Plan and Stage 4 Water Restrictions for outdoor water use such as rinks, snow-making or other large outdoor water usage. Indoor facilities such as pools, rinks and recreation facilities are advised to implement their water reduction plans.

As part of our efforts to manage water supply during this critical period, we need everyone to take simple but impactful steps to reduce indoor water use:

Limit showers to under 3 minutes.Flush toilets only when necessary.Run dishwashers and laundry only when full.

These voluntary actions will help share water currently available.

Indoor facilities such as pools, rinks and recreation facilities are advised to implement their water reduction plans.

We will provide updates when information is available via local media, social media, 311 and Calgary.ca.

Note: 16th Avenue N.W. at Sarcee Trail remains closed and motorists are asked to avoid the area. The latest road detour information is available at https://www.calgary.ca/roads/conditions/traffic.html

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