Connections restored after One NZ internet outage hit thousands in Auckland, Northland

RNZ

19 Aug, 2025 09:02 PMQuick Read

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One NZ would be carrying out a full investigation into an outage, which affected thousands in Auckland and Northland on Wednesday. Photo / One NZ

Customers of One NZ across Auckland and Northland were hit by a widespread broadband internet outage this morning.

A One NZ spokesperson said 10,000 people were affected on Wednesday morning.

Areas affected included parts of Whangārei, Mangawhai Heads, Leigh, Te Arai, and throughout Auckland, including the North Shore, Onehunga, Avondale,
Pt Chevalier and Birkenhead.

Broadband was restored before 9am.

One NZ would be carrying out a full investigation, the spokesperson said.