From schools and councils to doctors’ surgeries and criminal courts, just about everything and everyone was affected by the global Microsoft outage in some way.
The problems hit users of Microsoft 365 Services like Teams and Outlook, as well as the firm’s artificial intelligence software, Copilot.
By Friday afternoon the tech company, reported “sustained improvements”. It said the issue was not caused by a cyber-security incident but by a higher-than-usual stress on its servers.
But, at the height of the problem, how was Suffolk affected and how did the county cope with being taken offline?
The outage affected organisations such Suffolk County Council, Ipswich Borough Council, Suffolk Police, Ipswich Town Football Club and BBC Suffolk.
But it also had a big impact on healthcare and county businesses.
From the Constable Country Medical Practice, in East Bergholt, to the Woolpit Health Centre, in Bury St Edmunds, GP surgeries encountered problems.
NHS England also said the outage had caused a “disruptive impact” on its operations but urged patients to continue attending appointments.