The debt-ridden Chinese University of Hong Kong Medical Centre (CUHKMC) cut the prices of more than 1,000 service items, or around one-fifth of those available, this month to help attract more patients.
The private hospital said on Monday that the price cuts ranged from 2 per cent to “double digits”, but declined to reveal the full percentage range, instead noting the move covered highly used services such as urology, ophthalmology, endoscopy, radiology and pathology.
The move is part of the first phase of the hospital’s service assessment.
“We at CUHKMC hope to be a business with conscience when it comes to pricing, and so everyone can trust us,” said Dr Chung Kin-lai, who took over as the hospital’s CEO in August.
“We hope the public will trust us as a reliable hospital. Our fees and charges are not excessive.”
Chung said he had received negative reviews that called the hospital’s prices very expensive and unreasonable in certain cases, while some complained of “surprise bills”.