Retailers face complex logistics and increased costs
The Black Friday and Cyber Monday period has become the largest retail event in Australia, surpassing Boxing Day, with online sales reaching $2.2 billion in 2024 and e-commerce growing by 12% year-on-year. Nick Aiello, NTI’s national product manager for cargo and carriers, described the current environment as “one of the most complex global trade environments we’ve ever seen,” referencing ongoing geopolitical tensions, shipping disruptions, and domestic weather events.