Rthvika Suvarna
Jan 15, 2026 – 5.00am
Kelvin Chiang knew the five agentic AI models built by his team could in 10 minutes do what used to take a private banker an entire day. With that in place, he went to show Singapore’s banking regulator that the safeguards would sufficiently control the risks.
Before rolling out the tool that drafts documents for relationship managers at the private wealth arm of Oversea-Chinese Banking Corp (OCBC), he took his team of data scientists a kilometre across the city’s downtown finance district to the Monetary Authority of Singapore. Chiang highlighted the steps the bank would take if things went wrong with their blueprints and how staff would react if the system hallucinated.
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Bloomberg