This is the year that law firms stopped playing around with artificial intelligence and got serious, as the country’s major players began to back away from easily automated work and hunt for new, AI-based revenue streams and clients demanded faster and cheaper service.
With its built-in caution, the law has taken longer to reach this point than some comparable industries, such as accounting or consulting. But many law firm leaders agree the sector is finally unlocking AI’s potential – and feeling its effects.
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