The country’s biggest age care provider is accused of breaching new Albanese government requirements by counting folding towels and scraping food off plates as patient care in a test case that could serve as a warning for other providers.
The NSW Nurses and Midwives’ Association launched Federal Court action against Opal Healthcare on Wednesday, alleging the private equity-backed provider misclassified laundry and kitchen tasks to reach its mandatory 215 minutes of direct care per patient per day across more than 50 centres in the state.
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