National Australia Bank made no mention of artificial intelligence in its bombshell announcement of 2500 job cuts, and chief executive Andrew Irvine insists there is no link, but the sector’s big technology investments show that a deeper disruption of knowledge work is well underway.
Like many of the country’s largest businesses, banks are reluctant to call out AI as a driver of decisions to cut jobs, preferring instead to lean on the more general concepts of simplification, productivity or a broader reset.
Loading…