CBA replaces customer service call workers with artificial intelligence The Canberra TimesCBA, Atlassian show Australia’s phony war on AI just ended. This could get messy, fast AFRCommonwealth Bank replaces dozens of call centre jobs with AI chatbot Australian Broadcasting CorporationCommonwealth Bank says AI is reason behind dozens of job cuts in call centres 9News‘There is a human cost’: Australia’s largest company starts replacing jobs with AI Sky News Australia
