Gallagher Bassett has released The Carrier Perspective: 2026 Claims Insights, the fourth edition of its annual white paper, based on survey responses from 250 insurance leaders and decision makers across Australia, North America, and the UK. Respondents include C-suite executives, vice presidents, senior directors, and business unit leaders from traditional carriers, managing general agents (MGAs), and underwriting agencies. Pete Diskin (pictured), Gallagher Bassett’s chief client officer, said the findings point to a continuation of existing pressures alongside newer concerns. “Some business risks highlighted in the 2025 report persist, while newly identified challenges have quickly grown into key strategic concerns in the past year,” Diskin said.
