Feb 26, 2026 – 10.41am

Being “nice” has historically been a financial liability in the workplace. For decades, research into personalities and success has found “agreeableness” at work to be the trait least likely to get you a pay rise, while “difficult” men pocketed half a million dollars more in lifetime earnings, according to one study.

But as artificial intelligence automates technical and procedural “hard” expertise, the ability to build trust, manage stakeholders and deploy high emotional intelligence has become a premium skill set.

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