Workplace surveillance and monitoring of employees by AI affects talent retention and erodes trust

A fundamental “perception gap” has emerged in the Australian workforce, with a vast majority of employees unaware they are being monitored by increasingly invasive artificial intelligence tools, a report from the UTS Human Technology Institute (HTI) has found.

The Surveillance Creep report, published on Monday, reveals that while 91 per cent of surveyed Australian employers say they use software to monitor the location of remote workers, only 9 per cent of workers believe such technology is deployed in their own roles.

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