Over the past 30 years, I’ve had a front-row seat to several firsts that fundamentally reshaped our digital lives. From launching the first third-party marketplaces at Junglee/Amazon and building the fintech data backbone at Yodlee, to launching Google Maps and pioneering video commerce at Joyus, I’ve seen the same patterns of disruption repeat.
As the business world navigates the current AI revolution, these patterns aren’t just historical trivia, they are the blueprint for our future. Here are the four lessons I’ve learnt from witnessing these firsts over 30 years of operating.
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