There is strong recognition now that we need to invest in building the critical AI and related skills in Australia to enable us to unlock much needed productivity gains. However, we need to consider not only which skills are required, but who needs them and how we will enable them.
If we want a more productive nation, we must build a more inclusive one. Inclusion isn’t a secondary consideration; it’s a critical lever that unlocks productivity. When every person – regardless of role, gender or background – has access to the skills, tools and confidence to work alongside enabling technologies like AI, we turn promise into practical outcomes.
A digitally empowered, AI-literate workforce shouldn’t be exclusive to a few roles or sectors. If we can upskill our broader workforces and arm them with the ability to use technology to unlock greater efficiency and enable them to contribute at their full potential, that is how we can raise performance and productivity across the board.
Research has shown that AI could contribute up to $115 billion to Australia’s economy by 2030, and the Tech Leaders Survey released by Datacom and the Tech Council of Australia last month showed business leaders are keenly aware of the issue: 90% say more must be done on macroeconomic productivity, with 47% naming AI-enabled operational efficiency as the greatest 2026 opportunity.
Leadership matters. Strong AI leadership isn’t about evangelising technology; it’s about setting clear expectations, investing in capability, and ensuring the infrastructure behind AI adoption is secure, ethical and scalable. Trust is built when tools are reliable, transparent and designed to augment rather than override human expertise. When leaders make inclusion a priority, the rest follows: training pathways open, scarce talent flows into higher-value work, and teams become more resilient and innovative.
This is not about creating a separate AI agenda for women. It’s about recognising that inclusion is a smart economic strategy. Productivity depends on participation. A workforce that is truly inclusive enables higher-value work, faster decision‑making and better outcomes for customers and communities. The International Women’s Day lens isn’t symbolic here; it’s practical: if women and other underrepresented groups are not enabled to participate fully in the AI-enabled shift, the country’s productivity gains will be uneven – and so will our growth and competitiveness.
The opportunity is global, but the impact is national. AI and related technologies have the potential to lift productivity, but benefits can only materialise when adoption is embedded into everyday workflows. That means organisations must move beyond pilots and experiments to durable capabilities: governance that protects data and ethics, architectures that scale, and the training and career pathways that keep people aligned with evolving technology.
Crucially, the path to higher productivity is through inclusion across all sectors – especially those where women are concentrated, such as customer operations, health, education, service delivery and public administration. These are the very areas where AI augmentation can unlock immediate gains and create better experiences for both staff and customers. When pathways to adoption are uneven, the national impact is uneven too. We cannot lift productivity without lifting opportunity for every part of the workforce.
What this looks like in practice:
Invest in capability and training for the entire workforce so people can work effectively with AI, not just deploy it in isolated pockets.
Design work systems that reduce mundane tasks and free people to focus on judgment, creativity and higher-value problem solving.
Build governance and security into AI adoption from the start, so workers trust the technology and feel safe using it.
Create clear career pathways that help staff move into higher-skill roles and leadership positions, regardless of gender or background.
Measure progress not by hours worked, but by the quality of outcomes, the pace of learning, and the degree to which all staff can contribute to value-adding activities.
Australia’s productivity challenge won’t be solved by longer hours or heavier pressure on individuals. It will be solved by enabling people to do higher-value work, supported by the right systems, skills and technologies.
When leadership commits to inclusion as a core capability – across hiring, development, governance and culture – we unlock a virtuous circle: more participation leads to better ideas, faster learning and stronger execution.
The path forward is practical: invest in capability, embed governance and security from the outset, and create clear career pathways that work for everyone. If leadership, people and technology are aligned around inclusion, the productivity gains will be real and shared.