“When AI ownership sits in a grey zone between the C-Suite, IT, and HR, adoption stalls. Everyone expects progress, but no one is truly empowered to drive it end to end,” said ELMO partner and Organisational Psychologist Amantha Imber, in a statement.  

“The fastest path forward is a clear responsibility map.”  

Further challenges in AI adoption  

Meanwhile, 37% of HR leaders said challenges on data security and privacy are also key factors that hold back the effective use of AI tools at work.  

More than a third (34%) also reported that they are seeing issues integrating AI with current systems. The difficulty in trusting AI output is also causing issues, with HR citing problems in:  

“If businesses don’t fix foundational issues around data quality and integration, AI will continue to underdeliver,” Lyons said. Â