“While the top office may be putting AI at the centre of business processes and decision making, this ‘teammate mentality’ doesn’t automatically trickle down to the entire organisation,” said Dean Guida, CEO of Infragistics and founder of Slingshot.
‘Bottom-up approach’ needed
The disconnect on the “teammate mentality” likely stems from a variety of factors that influence the use of AI tools at work.
According to the report, 54% of employees only use AI occasionally, meaning they think the technology is helpful but not critical for their job.
More than a third of employees also don’t think they have adequate training on the AI tools that they’re using at work.
An approach that begins from the bottom of the organisation will be necessary to ensure that AI is harnessed across a company’s workforce, according to Guida.