CNA Lifestyle observed several resale listings on Carousell earlier in the afternoon, including one offering four VIP tickets for S$5,000 and another at S$6,688 for four VIP tickets. These and many other listings seen throughout the day quickly became unavailable to view and appeared to have been taken down at the time of writing.
This comes after the Singapore Police Force (SPF) said in an advisory ahead of presales that it had reached out to Carousell to remove ticket listings for BTS’ upcoming Arirang concert in Singapore.
In a statement to CNA Lifestyle, Carousell confirmed their decision to “suspend the sale of BTS concert tickets in Singapore”, adding that “existing listings are in the process of being removed, and affected users will receive a notice informing them about the police advisory.”
Carousell said it has employed an “AI moderation system” to detect such listings. “As our moderation takes place after a listing is published, users may see newly-created listings temporarily”.
The platform added that while BTS ticket listings do go up, they “have not seen evidence of scams being perpetrated thus far”. It will continue to work with the authorities closely “to support user safety on the platform and do what we can to ensure sales are suspended only in rare cases”.