A global leader in workflow solutions has helped transform operations and enhance patient care at Australia’s first dedicated cardiac hospital, proving that the right technology can be a lifeline for overwhelmed clinical staff.  

The Victorian Heart Hospital’s recent integration of Zebra Technologies’ purpose-built healthcare mobile devices has given staff simple, secure access to critical applications – resulting in doubled time savings for users previously bogged down by administrative roadblocks. 

Powered by single sign-on technology from digital security firm Imprivata, Zebra’s mobile devices make it effortless for clinicians to view documents, charts and photography with a simple and secure badge-tap. This intuitive automation has had a profound impact, freeing staff from the need to repeatedly log in and out of multiple systems to maintain data security.  

Bridging the Gap in Melbourne 

This successful deployment is encapsulated in Zebra’s new ANZ headquarters in Melbourne’s Hawthorn East – a collaborative space that allows healthcare and logistics businesses to see this technology in action and work with experts to optimise their own operations. 

Brett Newstead, Sales Director of Australia and New Zealand for Zebra Technologies, said the hospital’s success highlights Zebra’s deep commitment to the region. 

“The digitalisation at the Victorian Heart Hospital is a powerful example of what’s possible when innovative technology is placed in the hands of connected frontline workers,” Newstead said. “Our new ANZ headquarters in Melbourne allows us to collaborate closely with our customers and partners to bridge the gap between theory and execution, delivering solutions that improve outcomes every day.” 

Empowering healthcare workers  

Zebra’s products ecosystem is designed to empower healthcare teams by reducing cognitive load and ensuring critical patient data is always within reach – from patient registration and pharmacy automation to real-time asset tracking. 

Rather than just deploying generic gadgets, Zebra provides clinical mobile devices like the HC2x and HC5x series, which offer the perfect balance of medical-grade ergonomics, robust security, and cost-effectiveness.  

This success story arrives as the firm introduces its “Orchestrated Care” approach, a visionary framework designed to help healthcare organisations provide better visibility and minimise the human errors that can cost the industry dearly.  

As Zebra’s Chief Nursing Informatics Officer, Kassaundra McKnight-Young serves as the strategic bridge between clinical practice and health IT. Dedicated to clinical advocacy, workflow optimization, and digital transformation, her role ensures that Zebra’s solutions are purpose-built for the actual demands of the frontline. From this vantage point, McKnight-Young noted that the administrative burdens modern healthcare workers face are significant and contribute heavily to clinical burnout.  

“Today’s healthcare professionals face immense pressure from disconnected systems,” McKnight-Young said. “Zebra’s Orchestrated Care framework helps clinicians achieve error-proof patient identification and improved efficiency, empowering them to focus on what matters most: the patient.” 

Syncing the Frontline  

To prevent the communication breakdowns that often inhibit hospital workflows, Zebra also introduced Workcloud Sync. This purpose-built app equips workers with multimedia messaging, push-to-talk technology, and secure task management to help prioritise heavy workloads. 

Ultimately, this approach embodies Zebra’s guiding global philosophy: “Better Every Day.” By replacing disconnected legacy systems with a truly connected frontline, Zebra isn’t just modernising hospitals – they are ensuring that the people who care for us are given the care and tools they deserve.