Qantas is in advanced discussions to outsource up to 1000 positions to India as part of a deal with consulting giant Accenture, as it works on cutting costs and overhauling its operations using artificial intelligence.
Known as Project iQ, the plan would include outsourcing part of the airline’s marketing, finance, human resources and other back-office positions, according to several people briefed on the matter who requested anonymity to speak freely. A decision on whether to proceed with the plan and how many jobs will be cut is expected this year.
Loading…
clarification —
This article has been updated to more accurately characterise Qantas chief executive Vanessa Hudson’s previous remarks about bringing jobs back to Australia.