AI-driven platforms reshape APAC contact centre landscape for 2025
CrayonIQ has released its APAC Contact Centre CX Platforms With AI Buyer’s Guide, offering the first independent regional…
Victoria expands AWS partnership with AUD $20 billion cloud boost
The Victorian Government has joined the Australian Whole-of-Government Agreement with Amazon Web Services, granting state departments streamlined access…
How private LLMs are delivering real business benefits
While many organisations remain focused on experimenting with public AI platforms, a growing number are discovering that the…