Jacana customers speak out about delayed power bills and huge discrepancies in charges
When Gemma Turner finally received a power bill after waiting almost 12 months, her jaw dropped. As a…
More NT electricity bill delays revealed amid smart meter bungle, with Jacana owed $33m
The Northern Territory’s main energy retailer has revealed thousands more customers than previously thought have been affected by…
Jacana customers in Alice Springs report electricity bill issues after months of silence from provider
On a sweltering January day in the Central Australian outback, Jo Herd was home from work with a…
Calls for cheaper prepaid electricity for NT’s most vulnerable
When darkness falls over Alice Springs and the temperature plummets towards freezing, grandmother Alfreda Dunn and the people…