Another Optus tech ‘issue’ affects hundreds of thousands of customers
Australia’s second-largest telco is once again in damage control. Optus has issued a statement saying it is aware…
Optus slapped with 21 recommendations following Triple Zero outage linked to two deaths
The nation’s second-largest telco failed to adequately execute a service upgrade on September 18. The misstep has been…
Latest Optus outage sparks call for probe into ‘triple-0 ecosystem’
Optus says welfare checks have confirmed no adverse outcomes for more than a dozen customers who called triple-0…
How is Australia’s triple-0 emergency call network supposed to work?
In September, an Optus network outage stopped some customers from calling triple-0. With four deaths linked to the…
Optus customer details failed triple-0 call after mother was trapped by mobility scooter
An Optus customer has detailed the distressing moment she could not reach emergency services when her mother became…
WA politicians slam Optus after telco’s outage linked to triple-0 call failures
The WA government has confirmed the death of a 74-year-old man is one of three deaths linked to…
What we know about the Optus outage which disrupted triple-zero calls, resulted in three deaths
It’s been two days since three people, including an eight-week-old baby, died after a devastating Optus outage caused…