Consumer advocate warns mobile phone and network failures will ‘keep occurring’ if regulator doesn’t step up
Furious residents in bushfire-ravaged parts of regional Victoria say they lost mobile phone service and were unable to…
Telstra warns older iPhones may be unable to connect to Triple Zero
Telstra says it is investigating a network issue that is preventing some older Apple devices from connecting to…
Review into Optus Triple Zero failures released
Optus has released a long-awaited review into September’s network outage which left hundreds of people unable to reach…
Run over by a car while sunbaking at home, Sam gets to thank her paramedics
When paramedics discovered Samantha Hind stuck under the wheel of a car, they gave her a less than…
iOS 26.2 update restores iPhone 12 access to Triple Zero 000 emergency services
Of all the iPhones compatible with the iOS 26.2 update, which is the iPhone 11 and newer, the…
Apple rushes urgent iPhone 12 fix amid Triple Zero concerns
After a week of drama in the Senate Committee looking into issues with the Triple Zero network and…
Optus reveals nearly half a million phones may be unable to dial Triple Zero
Optus has told regulators around 470,000 Samsung devices using its network may be unable to call Triple Zero…
Some Samsung phones unable to make triple-0 calls
Pressure is growing for a tougher crackdown on telcos after fresh issues with emergency calls. Telstra customers who…
Some major Australian towns still have poor phone reception. It’s threatening public safety
Australians rely on their phones and the internet for education, business, socialising and in emergencies. And as Optus’…
Liberals find brief lull in internal hostilities for a passable week
Notwithstanding the low bar of recent performance, Sussan Ley’s battered and slouching Liberals managed a passably good sitting…
More Optus triple-0 call failures on new dates, customers reveal
Optus network customers have reported more emergency triple-0 call failures outside the hours of recently confirmed outage periods…
Optus parent company Singtel apologises for triple-0 outage linked to multiple deaths
The Singtel Group CEO Yuen Kuan Moon has issued a statement apologising for the Optus outage that has…