{"id":111992,"date":"2025-09-02T00:45:09","date_gmt":"2025-09-02T00:45:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/111992\/"},"modified":"2025-09-02T00:45:09","modified_gmt":"2025-09-02T00:45:09","slug":"ai-edge-cloud-service-provisioning-for-knowledge-management-smart-applications","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/111992\/","title":{"rendered":"AI edge cloud service provisioning for knowledge management smart applications"},"content":{"rendered":"<p>Smart cities enhance the quality of life of its residents, and promote transparent management of public resources, including financial assets, natural resources, and infrastructure. Successful smart city initiatives rely on three core components in knowledge management: technology, people, and institutions. Together, these elements support urban infrastructure and governance, improving public services and citizen engagement. Technology-driven services leverage data to gain insights, crowdsource ideas, and deliver enhanced public services. Additionally, smart applications empower citizens to participate in shaping public policy, enriching both decision-making processes and the value of business operations.<\/p>\n<p>KM in a smart city forms a cyber-physical social system that encourages collaboration among organizations and stakeholders, creating a sophisticated technological network within the urban ecosystem. Key components of this network are AI, IoT and Big Data, which play critical roles in knowledge co-creation, restructuring KM processes, and facilitating the exchange of human and organizational knowledge. Stakeholders contribute essential data, and trust is a crucial factor in fostering agreements between them and the municipality to effectively deploy smart technologies and successfully implement smart initiatives<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 6\" title=\"Roblek, V. &amp; Me&#x161;ko, M. Smart city knowledge management: Holistic review and the analysis of the urban knowledge management. In The 21st Annual International Conference on Digital Government Research, 52&#x2013;60 (ACM, Seoul Republic of Korea, 2020). &#010;                  https:\/\/doi.org\/10.1145\/3396956.3398263&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR6\" id=\"ref-link-section-d54066076e795\" rel=\"nofollow noopener\" target=\"_blank\">6<\/a>,<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 29\" title=\"Sajid, A., Abbas, H. &amp; Saleem, K. Cloud-assisted IoT-based SCADA systems security: a review of the state of the art and future challenges. IEEE Access 4, 1375&#x2013;1384. &#010;                  https:\/\/doi.org\/10.1109\/ACCESS.2016.2549047&#010;                  &#010;                 (2016).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR29\" id=\"ref-link-section-d54066076e798\" rel=\"nofollow noopener\" target=\"_blank\">29<\/a>.<\/p>\n<p>For transformative innovations that reshape how organizations and companies deliver benefits within the ecosystem, a supportive framework must emerge. This includes investments in new systems and skill development by firms, as well as an adaptation to the new approach by the customers, learning to use it to generate value. Over time, customers and citizens themselves become more adept at using information to manage their lives as workers, consumers, and travellers.<\/p>\n<p>Modern platforms depend on the ability of businesses and individuals to create, access, and analyse vast amounts of data across various devices. Digital technologies such as social networks and mobile applications are driving the expansion of platforms into smart applications. These platforms utilize Big Data to collect, store, and manage extensive data sets<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 30\" title=\"Stone, M., Knapper, J., Evans, G. &amp; Aravopoulou, E. Information management in the smart city. Bottom Line 31, 234&#x2013;249. &#010;                  https:\/\/doi.org\/10.1108\/BL-07-2018-0033&#010;                  &#010;                 (2018).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR30\" id=\"ref-link-section-d54066076e808\" rel=\"nofollow noopener\" target=\"_blank\">30<\/a>. A major challenge for the integration of smart applications into knowledge management processes is the workforce skill gap. To avoid the cost of acquiring new talents with the right expertise, Kolding et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 31\" title=\"Kolding, M. et al. Information management: a skills gap?. Bottom Line 31, 170&#x2013;190. &#010;                  https:\/\/doi.org\/10.1108\/BL-09-2018-0037&#010;                  &#010;                 (2018).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR31\" id=\"ref-link-section-d54066076e812\" rel=\"nofollow noopener\" target=\"_blank\">31<\/a> conclude that organizations should plan ahead training programs to update the skills of the employee base in order to meet long-term development goals and other enterprise-wide priorities.<\/p>\n<p>Fig. 1<a class=\"c-article-section__figure-link\" data-test=\"img-link\" data-track=\"click\" data-track-label=\"image\" data-track-action=\"view figure\" href=\"https:\/\/www.nature.com\/articles\/s41598-025-14429-7\/figures\/1\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" aria-describedby=\"Fig1\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/09\/41598_2025_14429_Fig1_HTML.png\" alt=\"figure 1\" loading=\"lazy\" width=\"685\" height=\"528\"\/><\/a><\/p>\n<p>Examples of smart city applications and technologies where knowledge management is involved.<\/p>\n<p>Figure\u00a0<a data-track=\"click\" data-track-label=\"link\" data-track-action=\"figure anchor\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#Fig1\" rel=\"nofollow noopener\" target=\"_blank\">1<\/a> shows examples of smart city applications that involve knowledge management processes. The following sections will explore the technologies that establish platforms for knowledge management in smart cities.<\/p>\n<p>Cloud computing<\/p>\n<p>Cloud computing is a computing paradigm where the resources, be it applications and software, data, frameworks, servers or hardware, are stored on remote servers and accessed over the internet. This makes those resources available from anywhere with an internet connection. \u201cWeak\u201d computing devices send their computations to cloud servers, a practice known as Computing Offloading<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 32\" title=\"Mora, H., Ram&#xED;rez, T., Pujol, F. A. &amp; Jimeno-Morenilla, A. Mobile cloud computing paradigm: A survey of operational concerns, challenges and open issues. Trans. Emerg. Telecommun. Technol. 35(12), e70020 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR32\" id=\"ref-link-section-d54066076e847\" rel=\"nofollow noopener\" target=\"_blank\">32<\/a>.<\/p>\n<p>The cloud brings numerous key benefits. It enables ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 33\" title=\"Telang, T. Introduction to Cloud Computing. In Telang, T. (ed.) Beginning Cloud Native Development with MicroProfile, Jakarta EE, and Kubernetes: Java DevOps for Building and Deploying Microservices-based Applications, 1&#x2013;27, (Apress, Berkeley, CA, 2023). &#010;                  https:\/\/doi.org\/10.1007\/978-1-4842-8832-0_1&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR33\" id=\"ref-link-section-d54066076e854\" rel=\"nofollow noopener\" target=\"_blank\">33<\/a>. It is a rapidly evolving field that has gained significant traction in recent years. It encompasses a range of technologies and market players, and is expected to continue growing in the future<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 34\" title=\"Mora Mora, H., Gil, D., Colom L&#xF3;pez, J. F. &amp; Signes Pont, M. T. Flexible framework for real-time embedded systems based on mobile cloud computing paradigm. Mob. Inf. Syst. 2015, 652462. &#010;                  https:\/\/doi.org\/10.1155\/2015\/652462&#010;                  &#010;                 (2015).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR34\" id=\"ref-link-section-d54066076e858\" rel=\"nofollow noopener\" target=\"_blank\">34<\/a>.<\/p>\n<p>Organizations gain a set of advantages by using the cloud, including cost saving, scalability, reliability and flexibility<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 7\" title=\"Ram&#xED;rez-Gordillo, T., Mora, H., Pujol-Lopez, F.&#xA0;A., Jimeno-Morenilla, A. &amp; Maci&#xE1;-Lillo, A. Industry 5.0: Towards Human Centered Design in Human Machine Interaction. In Visvizi, A., Troisi, O. &amp; Corvello, V. (eds.) Research and Innovation Forum 2023, Springer Proceedings in Complexity, 661&#x2013;672 (Springer International Publishing, Cham, 2024). &#010;                  https:\/\/doi.org\/10.1007\/978-3-031-44721-1_50&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR7\" id=\"ref-link-section-d54066076e865\" rel=\"nofollow noopener\" target=\"_blank\">7<\/a>. It also allows organizations to focus on their core competencies instead of managing IT infrastructure. Additionally, cloud computing can help organizations improve their agility, since they no longer need to wait for hardware to be provisioned and deployed. Furthermore, cloud computing enables organizations to access powerful applications and services that they may not have been able to afford on their own<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 8\" title=\"Vishnu, S. A world with Cloud Computing. Int. Sci. J. Eng. Manag. 02, 1&#x2013;10 (2023).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR8\" id=\"ref-link-section-d54066076e869\" rel=\"nofollow noopener\" target=\"_blank\">8<\/a>.<\/p>\n<p>Cloud resources range from data and software to concrete hardware resources. The following list provides an overview of the typical applications of cloud computing.<\/p>\n<p>Web-based applications: Cloud computing provides a platform for hosting web applications, allowing businesses to deploy and scale their applications without the need for significant upfront investment in hardware infrastructure.<\/p>\n<p>Data storage and backup: Cloud storage services offer scalable and reliable data storage solutions, allowing businesses to store and back up their data securely in the cloud.<\/p>\n<p>Software as a service (SaaS): Cloud-based SaaS applications enable users to access software applications over the internet, eliminating the need for local installation and maintenance.<\/p>\n<p>Infrastructure as a Service (IaaS): IaaS providers offer virtualized computing resources, enabling businesses to build and manage their IT infrastructure in the cloud.<\/p>\n<p>Platform as a service (PaaS): PaaS offerings provide a platform for developers to build, deploy, and manage applications without the complexity of managing underlying infrastructure.<\/p>\n<p>Big data analytics: Cloud computing platforms provide the scalability and computing power required for processing and analyzing large volumes of data, making it easier for organizations to derive insights from their data.<\/p>\n<p>Internet of things: Cloud platforms offer services for managing and processing data generated by IoT devices, enabling real-time analytics and decision-making.<\/p>\n<p>Artificial intelligence: and Machine Learning: Cloud-based AI and machine learning services provide access to powerful algorithms and computing resources for training and deploying machine learning models.<\/p>\n<p>Content delivery networks (CDNs): Cloud-based CDNs distribute content such as web pages, images, and videos to users worldwide, reducing latency and improving performance, which in term translates to better user experience.<\/p>\n<p>Development and testing environments: Cloud platforms offer on-demand access to development and testing environments, allowing developers to quickly provision resources and collaborate on projects.<\/p>\n<p>Disaster recovery and business continuity: Cloud-based disaster recovery services provide organizations with the ability to replicate and recover their IT infrastructure and data in the event of a disaster.<\/p>\n<p>To smart city applications, offloading allows them to deploy complex applications on low power mobile devices. An intrinsic problem for an offloading application is resource allocation. Smart City applications need to allocate remote computing and networking resources to satisfy<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" title=\"Wang, J., Zhao, L., Liu, J. &amp; Kato, N. Smart resource allocation for mobile edge computing: a deep reinforcement learning approach. IEEE Trans. Emerg. Top. Comput. 9, 1529&#x2013;1541. &#10;                  https:\/\/doi.org\/10.1109\/TETC.2019.2902661&#10;                  &#10;                 (2021).\" href=\"#ref-CR35\" id=\"ref-link-section-d54066076e968\">35<\/a>,<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" title=\"Kumar, M., Walia, G. K., Shingare, H., Singh, S. &amp; Gill, S. S. AI-based sustainable and intelligent offloading framework for IIoT in collaborative cloud-fog environments. IEEE Trans. Consum. Electron. 70, 1414&#x2013;1422. &#10;                  https:\/\/doi.org\/10.1109\/TCE.2023.3320673&#10;                  &#10;                 (2024).\" href=\"#ref-CR36\" id=\"ref-link-section-d54066076e968_1\">36<\/a>,<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 37\" title=\"Kumar, M., Walia, G. K., Shingare, H., Singh, S. &amp; Gill, S. S. AI-based sustainable and intelligent offloading framework for IIoT in collaborative cloud-fog environments. IEEE Trans. Consum. Electron. 70, 1414&#x2013;1422. &#010;                  https:\/\/doi.org\/10.1109\/TCE.2023.3320673&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR37\" id=\"ref-link-section-d54066076e971\" rel=\"nofollow noopener\" target=\"_blank\">37<\/a>. One of the main challenges of the offloading model is complying with the Service Level Agreement (SLA) between the cloud provider and the client. Generally, cloud platforms optimize resource scheduling and latency. These techniques strive to maintain deadlines during task execution due to urgency and resource budged limits. These extra resources needed during peak demand, known as marginal resources, are a challenge due to the variability of demand<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 38\" title=\"Hussain, W., Sohaib, O., Naderpour, M. &amp; Gao, H. Cloud marginal resource allocation: a decision support model. Mob. Netw. Appl. 25, 1418&#x2013;1433. &#010;                  https:\/\/doi.org\/10.1007\/s11036-019-01457-7&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR38\" id=\"ref-link-section-d54066076e975\" rel=\"nofollow noopener\" target=\"_blank\">38<\/a>,<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 39\" title=\"Qureshi, M. S. et al. Time and cost efficient cloud resource allocation for real-time data-intensive smart systems. Energies 13, 5706. &#010;                  https:\/\/doi.org\/10.3390\/en13215706&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR39\" id=\"ref-link-section-d54066076e978\" rel=\"nofollow noopener\" target=\"_blank\">39<\/a>. There are several strategies to this problem, such as decision support models using top-k nearest neighbour algorithm<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 38\" title=\"Hussain, W., Sohaib, O., Naderpour, M. &amp; Gao, H. Cloud marginal resource allocation: a decision support model. Mob. Netw. Appl. 25, 1418&#x2013;1433. &#010;                  https:\/\/doi.org\/10.1007\/s11036-019-01457-7&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR38\" id=\"ref-link-section-d54066076e982\" rel=\"nofollow noopener\" target=\"_blank\">38<\/a> or minority game theory<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 40\" title=\"Carlucci, D., Renna, P., Materi, S. &amp; Schiuma, G. Intelligent decision-making model based on minority game for resource allocation in cloud manufacturing. Manag. Decis. 58, 2305&#x2013;2325. &#010;                  https:\/\/doi.org\/10.1108\/MD-09-2019-1303&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR40\" id=\"ref-link-section-d54066076e986\" rel=\"nofollow noopener\" target=\"_blank\">40<\/a>. Other authors incorporate deep learning into their resource allocation schemes<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 35\" title=\"Wang, J., Zhao, L., Liu, J. &amp; Kato, N. Smart resource allocation for mobile edge computing: a deep reinforcement learning approach. IEEE Trans. Emerg. Top. Comput. 9, 1529&#x2013;1541. &#010;                  https:\/\/doi.org\/10.1109\/TETC.2019.2902661&#010;                  &#010;                 (2021).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR35\" id=\"ref-link-section-d54066076e991\" rel=\"nofollow noopener\" target=\"_blank\">35<\/a>,<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 41\" title=\"Zhang, Y., Yao, J. &amp; Guan, H. Intelligent cloud resource management with deep reinforcement learning. IEEE Cloud Comput. 4, 60&#x2013;69. &#010;                  https:\/\/doi.org\/10.1109\/MCC.2018.1081063&#010;                  &#010;                 (2017).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR41\" id=\"ref-link-section-d54066076e994\" rel=\"nofollow noopener\" target=\"_blank\">41<\/a>.<\/p>\n<p>Cloud computing helps knowledge management processes. It reduces the barrier to entry, as it eliminates the need to invest in IT infrastructure to implement knowledge management systems. Instead of investing in expensive infrastructure and hardware, organizations can leverage cloud resources on a pay-as-you-go basis, reducing upfront costs and operational expenses. It provides an alternative to the classical approach, as it provides the mechanisms to control, virtualize and externalize the infrastructure<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 42\" title=\"Mostefai, M.&#xA0;A., Annane, A., Kissoum, L. &amp; Ahmed-Nacer, M. Implementing knowledge management systems in cloud-based environments: A case study in a computer science high school. In 2015 International Conference on Cloud Technologies and Applications (CloudTech), 1&#x2013;6, &#010;                  https:\/\/doi.org\/10.1109\/CloudTech.2015.7337008&#010;                  &#010;                 (2015).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR42\" id=\"ref-link-section-d54066076e1002\" rel=\"nofollow noopener\" target=\"_blank\">42<\/a>. It is specially important SMEs, where the lack of adequate technical capabilities can hinder their implementations of knowledge management strategies<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 43\" title=\"Khayer, A., Jahan, N., Hossain, M. N. &amp; Hossain, M. Y. The adoption of cloud computing in small and medium enterprises: a developing country perspective. VINE J. Inf. Knowl. Manag. Syst. 51, 64&#x2013;91. &#010;                  https:\/\/doi.org\/10.1108\/VJIKMS-05-2019-0064&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR43\" id=\"ref-link-section-d54066076e1006\" rel=\"nofollow noopener\" target=\"_blank\">43<\/a> A framework for Knowledge Management as a Service (KMaaS) allows the users to access services from anytime, anywhere, and from any devices based on the user subscription for a specific domain. The knowledge management processes are impacted by this technology, specially knowledge sharing, knowledge creation, and knowledge transfer<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 44\" title=\"Almehrzi, M. Cloud Computing Based in Knowledge Management in Higher Education Institutions: Benefit and Risks. In Arai, K. (ed.) Proceedings of the Future Technologies Conference (FTC) 2021, Volume 3, Lecture Notes in Networks and Systems, 636&#x2013;650 (Springer International Publishing, Cham, 2022). &#010;                  https:\/\/doi.org\/10.1007\/978-3-030-89912-7_49&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR44\" id=\"ref-link-section-d54066076e1010\" rel=\"nofollow noopener\" target=\"_blank\">44<\/a>. The implementation of cloud computing technologies impact in the overall organizational agility. Cloud computing gives them the capacity to deploy mass computing technology quickly, responding quickly to changes in the market. As a result, the performance of an organization is positively affected by cloud computing<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 43\" title=\"Khayer, A., Jahan, N., Hossain, M. N. &amp; Hossain, M. Y. The adoption of cloud computing in small and medium enterprises: a developing country perspective. VINE J. Inf. Knowl. Manag. Syst. 51, 64&#x2013;91. &#010;                  https:\/\/doi.org\/10.1108\/VJIKMS-05-2019-0064&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR43\" id=\"ref-link-section-d54066076e1014\" rel=\"nofollow noopener\" target=\"_blank\">43<\/a>. Practical applications of Cloud Computing in Knowledge Management include<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 45\" title=\"Saratchandra, M. &amp; Shrestha, A. The role of cloud computing in knowledge management for small and medium enterprises: a systematic literature review. J. Knowl. Manag. 26, 2668&#x2013;2698. &#010;                  https:\/\/doi.org\/10.1108\/JKM-06-2021-0421&#010;                  &#010;                 (2022).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR45\" id=\"ref-link-section-d54066076e1018\" rel=\"nofollow noopener\" target=\"_blank\">45<\/a>:<\/p>\n<p>Knowledge storage and sharing: Cloud platforms facilitate centralized storage, allowing SMEs to store, retrieve, and share knowledge in real time.<\/p>\n<p>Collaboration and communication: Cloud-based tools (e.g., Google Drive, Microsoft Teams) enhance teamwork, remote work, and knowledge exchange.<\/p>\n<p>Data security and backup: Cloud computing provides secure environments with automated backups, minimizing data loss risks.<\/p>\n<p>Scalability and cost-efficiency: SMEs can scale their KM systems without significant infrastructure investments.<\/p>\n<p>AI and analytics integration: Cloud computing enables AI-driven knowledge discovery, pattern recognition, and decision-making.<\/p>\n<p>Knowledge process automation: Automating workflows and document management improves efficiency in KM processes.<\/p>\n<p>                Edge computing<\/p>\n<p>Edge computing has emerged as a transformative paradigm in distributed computing, bringing computational and storage resources closer to the point of origin or consumption of data. This paradigm shift addresses the critical limitations of traditional cloud computing by reducing latency, saving bandwidth, and enabling real-time data processing<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 46\" title=\"Khan, W. Z., Ahmed, E., Hakak, S., Yaqoob, I. &amp; Ahmed, A. Edge computing: A survey. Future Gener. Comput. Syst. 97, 219&#x2013;235. &#010;                  https:\/\/doi.org\/10.1016\/j.future.2019.02.050&#010;                  &#010;                 (2019).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR46\" id=\"ref-link-section-d54066076e1082\" rel=\"nofollow noopener\" target=\"_blank\">46<\/a>. Unlike centralized cloud architectures, edge computing strategically places resources at the network edge, facilitating ultra-responsive systems and location-aware applications<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 47\" title=\"Yu, W. et al. A survey on the edge computing for the internet of things. IEEE Access 6, 6900&#x2013;6919. &#010;                  https:\/\/doi.org\/10.1109\/ACCESS.2017.2778504&#010;                  &#010;                 (2018).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR47\" id=\"ref-link-section-d54066076e1086\" rel=\"nofollow noopener\" target=\"_blank\">47<\/a>.<\/p>\n<p>The importance of edge computing is further underscored by its potential to support latency-sensitive applications in areas such as IoT, intelligent manufacturing, and autonomous systems. By processing data locally, edge nodes alleviate network congestion and enhance system reliability<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 48\" title=\"Escamilla-Ambrosio, P.&#xA0;J., Rodr&#xED;guez-Mota, A., Aguirre-Anaya, E., Acosta-Bermejo, R. &amp; Salinas-Rosales, M. Distributing Computing in the Internet of Things: Cloud, Fog and Edge Computing Overview. In Maldonado, Y., Trujillo, L., Sch&#xFC;tze, O., Riccardi, A. &amp; Vasile, M. (eds.) NEO 2016: Results of the Numerical and Evolutionary Optimization Workshop NEO 2016 and the NEO Cities 2016 Workshop held on September 20-24, 2016 in Tlalnepantla, Mexico, 87&#x2013;115 (Springer International Publishing, Cham, 2018). &#010;                  https:\/\/doi.org\/10.1007\/978-3-319-64063-1_4&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR48\" id=\"ref-link-section-d54066076e1093\" rel=\"nofollow noopener\" target=\"_blank\">48<\/a>. Moreover, edge computing is uniquely positioned to complement existing cloud infrastructure by acting as a bridge, ensuring seamless data transfer and computational efficiency<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 49\" title=\"El-Sayed, H. et al. Edge of things: the big picture on the integration of edge, IoT and the cloud in a distributed computing environment. IEEE Access 6, 1706&#x2013;1717. &#010;                  https:\/\/doi.org\/10.1109\/ACCESS.2017.2780087&#010;                  &#010;                 (2018).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR49\" id=\"ref-link-section-d54066076e1097\" rel=\"nofollow noopener\" target=\"_blank\">49<\/a>.<\/p>\n<p>This paradigm also introduces new opportunities and challenges in distributed system design, including efficient resource allocation, robust system architectures, and scalable management solutions. Edge computing\u2019s adaptability to evolving computational demands and its proximity to users make it a cornerstone of next-generation digital ecosystems<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 50\" title=\"Li, C., Xue, Y., Wang, J., Zhang, W. &amp; Li, T. Edge-oriented computing paradigms: a survey on architecture design and system management. ACM Comput. Surv. 51, 1&#x2013;34. &#010;                  https:\/\/doi.org\/10.1145\/3154815&#010;                  &#010;                 (2018).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR50\" id=\"ref-link-section-d54066076e1104\" rel=\"nofollow noopener\" target=\"_blank\">50<\/a>. By leveraging its unique capabilities, edge computing enhances existing technologies but also to paves the way for innovative applications across diverse domains.<\/p>\n<p>Edge computing plays a pivotal role in enhancing knowledge management processes by addressing the critical challenges of data accessibility, processing efficiency, and timely decision-making. Its ability to integrate seamlessly with existing technologies and facilitate localized data processing has made it invaluable for knowledge-intensive operations.<\/p>\n<p>One notable application of edge computing in knowledge management is in fostering collaboration across industrial systems. For instance, multi-access edge computing (MEC) frameworks enable the creation of knowledge-sharing environments within smart manufacturing contexts, such as intelligent machine tool swarms in Industry 4.0. This integration supports real-time data exchange and decision-making, critical for efficient knowledge dissemination<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 51\" title=\"Zhang, C. et al. A multi-access edge computing enabled framework for the construction of a knowledge-sharing intelligent machine tool swarm in Industry 40. J. Manuf. Syst. 66, 56&#x2013;70. &#010;                  https:\/\/doi.org\/10.1016\/j.jmsy.2022.11.015&#010;                  &#010;                 (2023).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR51\" id=\"ref-link-section-d54066076e1115\" rel=\"nofollow noopener\" target=\"_blank\">51<\/a>.<\/p>\n<p>Furthermore, edge computing contributes significantly to green supply chain management by facilitating the sharing of critical knowledge across enterprises. It enhances transparency and reduces resource consumption by integrating blockchain technologies to secure data transactions<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 52\" title=\"Zhang, H., Li, S., Yan, W., Jiang, Z. &amp; Wei, W. A Knowledge Sharing Framework for Green Supply Chain Management Based on Blockchain and Edge Computing. In Ball, P., Huaccho Huatuco, L., Howlett, R.&#xA0;J. &amp; Setchi, R. (eds.) Sustainable Design and Manufacturing 2019, 413&#x2013;420 (Springer, Singapore, 2019). &#010;                  https:\/\/doi.org\/10.1007\/978-981-13-9271-9_34&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR52\" id=\"ref-link-section-d54066076e1122\" rel=\"nofollow noopener\" target=\"_blank\">52<\/a>. In open manufacturing ecosystems, edge computing has been employed to establish cross-enterprise knowledge exchange frameworks. By integrating blockchain and edge technologies, these frameworks ensure secure and efficient management of trade secrets and regional constraints<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 53\" title=\"Li, Z. et al. Toward open manufacturing: A cross-enterprises knowledge and services exchange framework based on blockchain and edge computing. Ind. Manag. Data Syst. 118, 303&#x2013;320. &#010;                  https:\/\/doi.org\/10.1108\/IMDS-04-2017-0142&#010;                  &#010;                 (2018).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR53\" id=\"ref-link-section-d54066076e1126\" rel=\"nofollow noopener\" target=\"_blank\">53<\/a>. From an enterprise innovation perspective, edge computing-based knowledge bases allow for enhanced data processing and storage at the edge, aligning with organizational goals of speed and reliability<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 54\" title=\"Tian, Z. &amp; Wang, X. Construction of enterprise innovation performance model using knowledge base and edge computing. J. Supercomput. 78, 9570&#x2013;9594. &#010;                  https:\/\/doi.org\/10.1007\/s11227-021-04211-7&#010;                  &#010;                 (2022).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR54\" id=\"ref-link-section-d54066076e1130\" rel=\"nofollow noopener\" target=\"_blank\">54<\/a>. Edge computing also demonstrates its versatility in master data management by processing data at the source. This capability minimizes latency and ensures real-time updates for critical knowledge databases, particularly in dynamic business environments<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 55\" title=\"Pansara, R. R. Edge computing in master data management: enhancing data processing at the source. Int. Trans. Artif. Intell. 6, 1&#x2013;11 (2022).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR55\" id=\"ref-link-section-d54066076e1134\" rel=\"nofollow noopener\" target=\"_blank\">55<\/a>. Finally, edge computing\u2019s integration into virtualized communication systems has paved the way for knowledge-centric architectures. Such systems optimize data collection and sharing, ensuring that actionable knowledge reaches stakeholders effectively<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 56\" title=\"Wang, R., Yan, J., Wu, D., Wang, H. &amp; Yang, Q. Knowledge-centric edge computing based on virtualized D2D communication systems. IEEE Commun. Mag. 56, 32&#x2013;38. &#010;                  https:\/\/doi.org\/10.1109\/MCOM.2018.1700876&#010;                  &#010;                 (2018).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR56\" id=\"ref-link-section-d54066076e1138\" rel=\"nofollow noopener\" target=\"_blank\">56<\/a>.<\/p>\n<p>There are several examples of the adoption of edge computing in KM processes. For example, Coppino<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 57\" title=\"Coppino, E. Unlocking the potential of Industry 4.0 in Italian SMEs: A Knowledge Manageme perspective. Thesis, Politecnico di Torino (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR57\" id=\"ref-link-section-d54066076e1145\" rel=\"nofollow noopener\" target=\"_blank\">57<\/a> studied Italian SMEs for Industry 4.0 adoption for knowledge management. The research highlights that edge computing, when integrated with knowledge management enables SMEs to scale knowledge-sharing processes while improving real-time decision-making. However, SMEs struggle with insufficient IT infrastructure and lack of expertise, which limits overall adoption. For that reason, the author recommends developing frameworks to reduce technological investments. Stadnika et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 58\" title=\"Stadnicka, D. et al. Industrial needs in the fields of artificial intelligence, internet of things and edge computing. Sensors 22, 4501 (2022).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR58\" id=\"ref-link-section-d54066076e1149\" rel=\"nofollow noopener\" target=\"_blank\">58<\/a> perform a survey of representatives of companies from mainly European countries. Their results show that enterprises use edge data processing to increase data security and reduce latency.<\/p>\n<p>Serverless computing<\/p>\n<p>Serverless computing is a paradigm within the realm of cloud computing where developers can focus solely on writing and deploying applications without concerning themselves with the underlying infrastructure. In a serverless architecture, the cloud provider dynamically manages the allocation and provisioning of servers, allowing developers to create event based applications without having to explicitly manage servers or scaling concerns<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 59\" title=\"Li, Z. et al. The serverless computing survey: a technical primer for design architecture. ACM Comput. Surv. 54, 1&#x2013;34. &#010;                  https:\/\/doi.org\/10.1145\/3508360&#010;                  &#010;                 (2022).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR59\" id=\"ref-link-section-d54066076e1161\" rel=\"nofollow noopener\" target=\"_blank\">59<\/a>,<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 60\" title=\"Ghorbian, M., Ghobaei-Arani, M. &amp; Esmaeili, L. A survey on the scheduling mechanisms in serverless computing: a taxonomy, challenges, and trends. Clust. Comput. 27, 5571&#x2013;5610. &#010;                  https:\/\/doi.org\/10.1007\/s10586-023-04264-8&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR60\" id=\"ref-link-section-d54066076e1164\" rel=\"nofollow noopener\" target=\"_blank\">60<\/a>.<\/p>\n<p>Instead of traditional server-based models where developers need to provision, scale, and manage servers to run applications, serverless computing abstracts away the infrastructure layer entirely. Developers simply upload their application, define the events that trigger its execution (such as HTTP requests, database changes, file uploads, etc.), and the cloud provider handles the rest, automatically scaling resources up or down as needed<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 61\" title=\"Ebrahimi, A., Ghobaei-Arani, M. &amp; Saboohi, H. Cold start latency mitigation mechanisms in serverless computing: Taxonomy, review, and future directions. J. Syst. Archit. 151, 103115. &#010;                  https:\/\/doi.org\/10.1016\/j.sysarc.2024.103115&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR61\" id=\"ref-link-section-d54066076e1171\" rel=\"nofollow noopener\" target=\"_blank\">61<\/a>,<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 62\" title=\"Tari, M., Ghobaei-Arani, M., Pouramini, J. &amp; Ghorbian, M. Auto-scaling mechanisms in serverless computing: A comprehensive review. Comput. Sci. Rev. 53, 100650. &#010;                  https:\/\/doi.org\/10.1016\/j.cosrev.2024.100650&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR62\" id=\"ref-link-section-d54066076e1174\" rel=\"nofollow noopener\" target=\"_blank\">62<\/a>.<\/p>\n<p>This model offers several advantages:<\/p>\n<p>Scalability: Serverless platforms automatically scale resources based on demand. Applications can handle sudden spikes in demand without manual intervention.<\/p>\n<p>Cost-effectiveness: With serverless computing, you only pay for the actual compute resources consumed during the execution. There are no charges for idle time, which can lead to cost savings, especially for applications with sporadic or unpredictable workloads.<\/p>\n<p>Simplified operations: Since there\u2019s no need to manage servers, infrastructure provisioning, or scaling, developers can focus more on developing applications and less on system configuration. This can accelerate development cycles and reduce operational overhead.<\/p>\n<p>High availability: Serverless platforms typically offer built-in high availability and fault tolerance features. Cloud providers manage the underlying infrastructure redundancies and ensure that applications remain available even in the event of failures.<\/p>\n<p>Faster time to market: By abstracting away infrastructure concerns and simplifying operations, serverless computing allows developers to deploy applications more quickly, enabling faster iteration and innovation.<\/p>\n<p>Serverless computing is being explored as a solution for smart society applications, due to its ability to automatically execute lightweight functions in response to events. It offers benefits such as lower development and management barriers for service integration and roll-out. Typically, IoT applications use a computing outsourcing architecture with three major components for the processing of knowledge: Sensor Nodes, Networked Devices and Actuators. In the data gathering point, sensors gather data from specific locations or sites and submit it to the cloud service. Later, the analysis of the sensor data is carried out at cloud servers, where the data is processed to get useful knowledge from it. Applications have connection points for the clients to get access to the knowledge in the form of web applications<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 63\" title=\"Ghorbian, M. &amp; Ghobaei-Arani, M. Function offloading approaches in serverless computing: A Survey. Comput. Electr. Eng. 120, 109832. &#010;                  https:\/\/doi.org\/10.1016\/j.compeleceng.2024.109832&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR63\" id=\"ref-link-section-d54066076e1224\" rel=\"nofollow noopener\" target=\"_blank\">63<\/a>,<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 64\" title=\"Ghorbian, M., Ghobaei-Arani, M. &amp; Asadolahpour-Karimi, R. Function placement approaches in serverless computing: a survey. J. Syst. Archit. 157, 103291. &#010;                  https:\/\/doi.org\/10.1016\/j.sysarc.2024.103291&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR64\" id=\"ref-link-section-d54066076e1227\" rel=\"nofollow noopener\" target=\"_blank\">64<\/a>.<\/p>\n<p>Using the traditional cloud approach, the services should always be active to listen to service requests from clients or cloud users. The implementation of microservices is not a viable solution when considering the green aspect of systems. Holding servers for a longer period consequently increases the cost of the cloud services, as cloud computing is a pay-as-you-go computing model. With the serverless model, when an event is triggered by a request of the application, the needed computing resources to execute the function are provisioned, and released after they are not needed (scale to zero). With this model, applications, processes and platforms benefit from reduced cost of operation, as only useful computing time is paid for<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 65\" title=\"Benedict, S. Serverless blockchain-enabled architecture for IoT societal applications. IEEE Trans. Comput. Soc. Syst. 7, 1146&#x2013;1158. &#010;                  https:\/\/doi.org\/10.1109\/TCSS.2020.3008995&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR65\" id=\"ref-link-section-d54066076e1234\" rel=\"nofollow noopener\" target=\"_blank\">65<\/a>. In fact, case studies show that entities that adopt the serverless paradigm achieve a lower cost of operation and faster response times<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 66\" title=\"Kumari, A., Behera, R.&#xA0;K., Sahoo, B. &amp; Misra, S. Role of Serverless Computing in Healthcare Systems: Case Studies. In Gervasi, O., Murgante, B., Misra, S., Rocha, A. M. A.&#xA0;C. &amp; Garau, C. (eds.) Computational Science and Its Applications - ICCSA 2022 Workshops, 123&#x2013;134 (Springer International Publishing, Cham, 2022) &#010;                  https:\/\/doi.org\/10.1007\/978-3-031-10542-5_9&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR66\" id=\"ref-link-section-d54066076e1238\" rel=\"nofollow noopener\" target=\"_blank\">66<\/a>.<\/p>\n<p>Serverless edge computing<\/p>\n<p>With the increasing number of IoT devices, the load on cloud servers continues to grow, making it essential to minimize data transfers and computations sent to the cloud<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 11\" title=\"Elouali, A., Mora, H. &amp; Gimeno, F. J.&#xA0;M. Data Transmission Reduction Model for cloud-based IoT Systems. In 2021 IEEE International Conference on Smart Internet of Things (SmartIoT), 252&#x2013;256. &#010;                  https:\/\/doi.org\/10.1109\/SmartIoT52359.2021.00046&#010;                  &#010;                 (2021).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR11\" id=\"ref-link-section-d54066076e1250\" rel=\"nofollow noopener\" target=\"_blank\">11<\/a>. Edge computing addresses this need by relocating computations closer to where data is gathered, utilizing IoT devices or local edge servers to perform processing tasks<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 67\" title=\"Aslanpour, M.&#xA0;S. et al. Serverless Edge Computing: Vision and Challenges. In Proceedings of the 2021 Australasian Computer Science Week Multiconference, ACSW &#x2019;21, 1&#x2013;10 (Association for Computing Machinery, New York, NY, USA, 2021). &#010;                  https:\/\/doi.org\/10.1145\/3437378.3444367&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR67\" id=\"ref-link-section-d54066076e1254\" rel=\"nofollow noopener\" target=\"_blank\">67<\/a>. This proximity enhances latency, bandwidth efficiency, trust, and system survivability.<\/p>\n<p>Serverless edge computing enables running code at edge locations without managing servers. It introduces a pay-per-use, event-driven model with \u201cscale-to-zero\u201d capability and automatic scaling at the edge. Applications in this model are structured as independent, stateless functions that can run in parallel<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 67\" title=\"Aslanpour, M.&#xA0;S. et al. Serverless Edge Computing: Vision and Challenges. In Proceedings of the 2021 Australasian Computer Science Week Multiconference, ACSW &#x2019;21, 1&#x2013;10 (Association for Computing Machinery, New York, NY, USA, 2021). &#010;                  https:\/\/doi.org\/10.1145\/3437378.3444367&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR67\" id=\"ref-link-section-d54066076e1261\" rel=\"nofollow noopener\" target=\"_blank\">67<\/a>. Edge networks typically consist of a diverse range of devices, and a serverless framework allows applications to be developed independently of the specific infrastructure<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 68\" title=\"Xie, R. et al. When serverless computing meets edge computing: architecture, challenges, and open issues. IEEE Wirel. Commun. 28, 126&#x2013;133. &#010;                  https:\/\/doi.org\/10.1109\/MWC.001.2000466&#010;                  &#010;                 (2021).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR68\" id=\"ref-link-section-d54066076e1265\" rel=\"nofollow noopener\" target=\"_blank\">68<\/a>. With the infrastructure fully managed by the provider, serverless edge applications are simpler to develop than traditional ones, making them ideal for latency-sensitive use cases.<\/p>\n<p>Numerous studies have examined the challenges and opportunities within this model, proposing various approaches to leverage its strengths. Reduced latency and cost-effective computation are especially valuable in real-time data analytics<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 69\" title=\"Nastic, S. et al. A serverless real-time data analytics platform for edge computing. IEEE Internet Comput. 21, 64&#x2013;71. &#010;                  https:\/\/doi.org\/10.1109\/MIC.2017.2911430&#010;                  &#010;                 (2017).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR69\" id=\"ref-link-section-d54066076e1272\" rel=\"nofollow noopener\" target=\"_blank\">69<\/a>. Organizations benefit from the scalability of the serverless paradigm, which supports a flexible, expansive data product portfolio<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 70\" title=\"Perez, A. et al. Accelerating and Scaling Data Products with Serverless. In Krishnamurthi, R., Kumar, A., Gill, S.&#xA0;S. &amp; Buyya, R. (eds.) Serverless Computing: Principles and Paradigms, Lecture Notes on Data Engineering and Communications Technologies, 149&#x2013;173 (Springer International Publishing, Cham, 2023). &#010;                  https:\/\/doi.org\/10.1007\/978-3-031-26633-1_6&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR70\" id=\"ref-link-section-d54066076e1276\" rel=\"nofollow noopener\" target=\"_blank\">70<\/a>. In this context, serverless edge computing enables more affordable data processing and improves user experience by reducing latency in data access and knowledge delivery interfaces.<\/p>\n<p>Today, there are several serverless edge providers offering their services<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 71\" title=\"El Ioini, N., H&#xE4;stbacka, D., Pahl, C. &amp; Taibi, D. Platforms for Serverless at the Edge: A Review. In Zirpins, C. et al. (eds.) Advances in Service-Oriented and Cloud Computing, Communications in Computer and Information Science, 29&#x2013;40 (Springer International Publishing, Cham, 2021). &#010;                  https:\/\/doi.org\/10.1007\/978-3-030-71906-7_3&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR71\" id=\"ref-link-section-d54066076e1283\" rel=\"nofollow noopener\" target=\"_blank\">71<\/a>. We studied ten different providers (Akamai Edge, Cloudflare Workers, IBM Edge Functions, AWS, EDJX, Fastly, Azure IoT Edge, Google Distributed Cloud, Stackpath and Vercel Serverless Functions) to understand how they offer their services. These providers can be divided into two main categories. The first category improves traditional CDN functionality by leveraging serverless functions to modify HTTP requests before they are sent to the user. The second group offers serverless edge computing frameworks that integrate edge infrastructure with their cloud platforms, enabling clients to build and incorporate their own private edge infrastructure into the public cloud. Additionally, we identified one provider, EDJX, that employs a unique Peer-to-Peer (P2P) technology to execute its serverless edge functions.<\/p>\n<p>The technologies used by these providers are similar to their traditional serverless cloud counterparts. To implement the applications, high-level programming languages are typically used, like JavaScript, Python, Java. Usually, development is streamlined through the provider framework, which provides all the tools needed.<\/p>\n<p>AI in KM processes<\/p>\n<p>Knowledge management processes benefit significantly from AI through enhanced data processing, analysis, automation, and decision-making capabilities. AI brings sophisticated tools to KM that help organizations capture, organize, share, and apply knowledge more effectively. The following key points were extracted from the literature review:<\/p>\n<p>Knowledge discovery and extraction. AI tools, particularly natural language processing (NLP) and machine learning, can extract insights from vast amounts of unstructured data (e.g., documents, emails, reports, and social media). NLP enables AI to parse and understand text, identifying valuable patterns, relationships, and topics within data sources. For instance, AI can automatically categorize and tag documents, identify key insights, and detect trends that are relevant to the organization. In scientific research or industry, AI-driven tools can mine research papers, patents, and technical documents to highlight emerging technologies and innovations<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 72\" title=\"Arnarsson, I. O., Frost, O., Gustavsson, E., Jirstrand, M. &amp; Malmqvist, J. Natural language processing methods for knowledge management-Applying document clustering for fast search and grouping of engineering documents. Concurr. Eng. 29, 142&#x2013;152. &#010;                  https:\/\/doi.org\/10.1177\/1063293X20982973&#010;                  &#010;                 (2021).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR72\" id=\"ref-link-section-d54066076e1307\" rel=\"nofollow noopener\" target=\"_blank\">72<\/a>,<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 73\" title=\"Shu, X. &amp; Ye, Y. Knowledge discovery: Methods from data mining and machine learning. Soc. Sci. Res. 110, 102817. &#010;                  https:\/\/doi.org\/10.1016\/j.ssresearch.2022.102817&#010;                  &#010;                 (2023).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR73\" id=\"ref-link-section-d54066076e1310\" rel=\"nofollow noopener\" target=\"_blank\">73<\/a>.<\/p>\n<p>Organizing and structuring knowledge. AI-driven categorization, clustering, and tagging help organize knowledge into structured formats for easier retrieval. Using machine learning algorithms, AI can automatically classify information based on its content and relevance, enabling employees to find information more quickly. Semantic analysis, powered by AI, also groups related documents and concepts, creating a connected network of information that mirrors human knowledge organization<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 74\" title=\"Zdravkovi&#x107;, M., Panetto, H. &amp; Weichhart, G. AI-enabled enterprise information systems for manufacturing. Enterprise Inf. Syst. 16, 668&#x2013;720. &#010;                  https:\/\/doi.org\/10.1080\/17517575.2021.1941275&#010;                  &#010;                 (2022).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR74\" id=\"ref-link-section-d54066076e1322\" rel=\"nofollow noopener\" target=\"_blank\">74<\/a>.<\/p>\n<p>Knowledge sharing and recommendation systems. AI-powered recommendation systems suggest relevant knowledge resources to users based on their roles, recent activities, or queries. It is most common used to recommend content in digital platforms such as YouTube, Netflix, or Amazon. By analysing usage patterns and preferences, AI-driven KM systems can suggest documents, experts, or solutions that match immediate needs. This tailored approach to knowledge sharing ensures that clients and users receive the most relevant information without needing to sift through large repositories<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 75\" title=\"Gabrani, G., Sabharwal, S. &amp; Singh, V. K. Artificial Intelligence Based Recommender Systems: A Survey. In Advances in Computing and Data Sciences (eds Singh, M. et al.) 50&#x2013;59 (Springer, Singapore, 2017). &#010;                  https:\/\/doi.org\/10.1007\/978-981-10-5427-3_6&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR75\" id=\"ref-link-section-d54066076e1334\" rel=\"nofollow noopener\" target=\"_blank\">75<\/a>.<\/p>\n<p>Automating knowledge capture. AI technologies, such as robotic process automation (RPA) and machine learning, facilitate automatic knowledge capture by monitoring and recording daily activities and processes within an organization. For example, AI-powered chatbots can log interactions with customers or employees, storing valuable insights from these interactions in a knowledge base. AI also captures information from emails, meetings, or customer support calls, automatically adding relevant details to knowledge repositories<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 76\" title=\"Siderska, J. Robotic process automation: a driver of digital transformation?. Eng. Manag. Prod. Serv. 12, 21&#x2013;31. &#010;                  https:\/\/doi.org\/10.2478\/emj-2020-0009&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR76\" id=\"ref-link-section-d54066076e1346\" rel=\"nofollow noopener\" target=\"_blank\">76<\/a>.<\/p>\n<p>Enhancing knowledge retrieval with search and NLP. AI improves knowledge retrieval by enabling more sophisticated search mechanisms. With NLP, AI systems understand user queries in natural language, refining search results based on the intent behind queries rather than just matching keywords. Advanced AI-driven search engines in KM systems also employ semantic search to understand contextual relationships between terms, improving the accuracy and relevance of results<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 77\" title=\"Tarmizi, W. A. M. B. A., Rashid, A. N. Z., Sapri, N. A. A. M. &amp; Yangkatisal, M. Natural language processing (NLP) application for classifying and managing tacit knowledge in revolutionizing AI-driven library. Inf. Manag. Bus. Rev. 16, 1103&#x2013;1119. &#010;                  https:\/\/doi.org\/10.22610\/imbr.v16i3(I)S.3949&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR77\" id=\"ref-link-section-d54066076e1358\" rel=\"nofollow noopener\" target=\"_blank\">77<\/a>,<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 78\" title=\"Esteva, A. et al. COVID-19 information retrieval with deep-learning based semantic search, question answering, and abstractive summarization. Npj Digit. Med. 4, 1&#x2013;9. &#010;                  https:\/\/doi.org\/10.1038\/s41746-021-00437-0&#010;                  &#010;                 (2021).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR78\" id=\"ref-link-section-d54066076e1361\" rel=\"nofollow noopener\" target=\"_blank\">78<\/a>.<\/p>\n<p>Contextualizing and personalizing knowledge. AI can personalize the KM experience by tailoring knowledge delivery based on an employee\u2019s role, department, or project involvement. Using machine learning, KM platforms analyse patterns in user behaviour to predict and deliver information that aligns with individual needs. This contextualization makes knowledge sharing more effective, ensuring that the right knowledge reaches the right person at the right time<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 79\" title=\"Bakhshizadeh, M. Supporting Knowledge Workers through Personal Information Assistance with Context-aware Recommender Systems. In Proceedings of the 18th ACM Conference on Recommender Systems, RecSys &#x2019;24, 1296&#x2013;1301 (Association for Computing Machinery, New York, NY, USA, 2024). &#010;                  https:\/\/doi.org\/10.1145\/3640457.3688010&#010;                  &#010;                .\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR79\" id=\"ref-link-section-d54066076e1374\" rel=\"nofollow noopener\" target=\"_blank\">79<\/a>.<\/p>\n<p>Augmenting decision-making and expertise. AI supports decision-making by providing analytical insights drawn from historical data, documents, and external sources. In KM, AI-driven predictive analytics and machine learning models assess past data to offer insights, identify risks, and make informed predictions. Expert systems can also use AI to simulate the decision-making processes of human experts, providing guidance on complex tasks<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 80\" title=\"Trunk, A., Birkel, H. &amp; Hartmann, E. On the current state of combining human and artificial intelligence for strategic organizational decision making. Bus. Res. 13, 875&#x2013;919. &#010;                  https:\/\/doi.org\/10.1007\/s40685-020-00133-x&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR80\" id=\"ref-link-section-d54066076e1386\" rel=\"nofollow noopener\" target=\"_blank\">80<\/a>.<\/p>\n<p>Developing virtual assistants for knowledge management. AI-based virtual assistants, like chatbots, facilitate KM by answering employee questions, providing document links, or assisting with common tasks. NLP-powered chatbots in KM systems help employees access the knowledge they need by interacting through natural language queries. These assistants can handle frequently asked questions, provide guided instructions, and retrieve information, making KM accessible and interactive, which ends up increasing overall productivity<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 81\" title=\"Marikyan, D., Papagiannidis, S., Rana, O. F., Ranjan, R. &amp; Morgan, G. &#x201C;Alexa, let&#x2019;s talk about my productivity&#x2019;&#x2019;: The impact of digital assistants on work productivity. J. Bus. Res. 142, 572&#x2013;584. &#010;                  https:\/\/doi.org\/10.1016\/j.jbusres.2022.01.015&#010;                  &#010;                 (2022).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR81\" id=\"ref-link-section-d54066076e1398\" rel=\"nofollow noopener\" target=\"_blank\">81<\/a>.<\/p>\n<p>Supporting knowledge creation through insights and innovation. AI-driven analytics can highlight trends, patterns, and gaps in an organization\u2019s knowledge, encouraging innovation and knowledge creation. By identifying emerging trends, AI helps organizations remain competitive and proactive in knowledge development. AI tools can also support research and development by generating insights from internal and external data, suggesting new ideas or directions for innovation<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 82\" title=\"Waseel, A. H., Zhang, J., Shehzad, M. U., Sarki, I. H. &amp; Kamran, M. W. Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence. Bus. Process Manag. J. 30, 2127&#x2013;2160. &#010;                  https:\/\/doi.org\/10.1108\/BPMJ-02-2024-0081&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR82\" id=\"ref-link-section-d54066076e1410\" rel=\"nofollow noopener\" target=\"_blank\">82<\/a>.<\/p>\n<p>                Applications and platforms for knowledge management in the smart city<\/p>\n<p>Research on service provisioning models for KM in smart cities reveals a variety of approaches, emphasizing the integration of technological and organizational strategies to optimize services.<\/p>\n<p>Several studies highlight the critical role of structured frameworks and platforms to facilitate efficient service delivery. For instance, Prasetyo et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 83\" title=\"Prasetyo, Y.&#xA0;A. et al. Implementation of Service Platform For Smart City As A Service. In 2020 International Conference on Information Technology Systems and Innovation (ICITSI), 416&#x2013;422. &#010;                  https:\/\/doi.org\/10.1109\/ICITSI50517.2020.9264955&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR83\" id=\"ref-link-section-d54066076e1428\" rel=\"nofollow noopener\" target=\"_blank\">83<\/a> propose a service platform that aligns with smart city architecture, promoting digital service introduction in dynamic urban environments. Similarly, Yoon et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 84\" title=\"Yoon, W. et al. HERMES: GS1-based Smart City Service Intercommunity. In 2018 IEEE International Smart Cities Conference (ISC2), 1&#x2013;8. &#010;                  https:\/\/doi.org\/10.1109\/ISC2.2018.8656925&#010;                  &#010;                 (2018).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR84\" id=\"ref-link-section-d54066076e1432\" rel=\"nofollow noopener\" target=\"_blank\">84<\/a> describe HERMES, a platform that uses GS1 standards to streamline service sharing and discovery, enabling citizens to efficiently engage with services in a geographically and linguistically optimized manner.<\/p>\n<p>Smart city service models also emphasize interoperability and tailored service offerings for diverse urban needs. The study by Kim et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 85\" title=\"Kim, H. Y., Jo, S. S. &amp; Lee, S. H. A comparative analysis on the smart city service regarding urban types. J. Korea Acad.-Ind. Coop. Soc. 23, 107&#x2013;117. &#010;                  https:\/\/doi.org\/10.5762\/KAIS.2022.23.10.107&#010;                  &#010;                 (2022).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR85\" id=\"ref-link-section-d54066076e1439\" rel=\"nofollow noopener\" target=\"_blank\">85<\/a> discusses adapting service provisioning models according to urban types, underscoring the need for knowledge services tailored to the unique characteristics of each city. Additionally, Weber &amp; Zarko<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 86\" title=\"Weber, M. &amp; Podnar &#x17D;arko, I. A Regulatory View on Smart City Services. Sensors 19, 415. &#010;                  https:\/\/doi.org\/10.3390\/s19020415&#010;                  &#010;                 (2019).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR86\" id=\"ref-link-section-d54066076e1443\" rel=\"nofollow noopener\" target=\"_blank\">86<\/a> argue for regulatory frameworks to support interoperability, ensuring that services can be consistently deployed across various smart city contexts.<\/p>\n<p>Technological advancements, including AI, IoT and big data are also foundational to KM service provisioning in smart cities. Sadhukhan<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 87\" title=\"Sadhukhan, P. An IoT based Framework for Smart City Services. In 2018 International Conference on Communication, Computing and Internet of Things (IC3IoT), 376&#x2013;379. &#010;                  https:\/\/doi.org\/10.1109\/IC3IoT.2018.8668103&#010;                  &#010;                 (2018).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR87\" id=\"ref-link-section-d54066076e1450\" rel=\"nofollow noopener\" target=\"_blank\">87<\/a> develops a framework that integrates IoT for data collection and processing, addressing the challenges posed by heterogeneous technologies in smart city infrastructures. In the same vein, 5G technology is viewed as a transformative tool for enhancing service efficiency, especially in traffic management, healthcare, and public safety domains<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 88\" title=\"Storck, C.&#xA0;R. &amp; Duarte-Figueiredo, F. A 5G New Smart City Services Facilitator Model. In 2019 IEEE Latin-American Conference on Communications (LATINCOM), 1&#x2013;6. &#010;                  https:\/\/doi.org\/10.1109\/LATINCOM48065.2019.8937947&#010;                  &#010;                 (2019).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR88\" id=\"ref-link-section-d54066076e1454\" rel=\"nofollow noopener\" target=\"_blank\">88<\/a>.<\/p>\n<p>The convergence of these platforms and frameworks signals a broader move towards knowledge-driven, citizen-centric service models. Efforts like Caputo et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 89\" title=\"Caputo, F., Walletzk&#xFD;, L. &amp; Ge, M. Modelling the Service Value Chain for Smart City. In DIMT-2017 Digitalization in Management, Society and Economy (Gerhard Chroust, 2017).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR89\" id=\"ref-link-section-d54066076e1462\" rel=\"nofollow noopener\" target=\"_blank\">89<\/a> model illustrate the importance of stakeholder engagement in building sustainable, effective service chains within smart cities. Ultimately, these models aim to transform urban living by making smart city services accessible, efficient, and responsive to the needs of the citizens.<\/p>\n<p>Findings<\/p>\n<p>Knowledge management has driven organizations and companies into investing heavily to harness, store and share information in knowledge networks. Through the smart city context, it has meant the sprawl of innovative platforms and applications. They are based on technologies such as AI, big data and IoT. To process the vast amount of data, they need a supporting computing architecture. In this regard, cloud computing comes as a great way to provide the necessary resources, due to its flexibility and pay per use model.<\/p>\n<p>Serverless edge computing has gained significant attention recently for its potential to reduce costs and simplify development. Numerous technologies have emerged to enhance performance and minimize latency, reflecting strong industry interest. This trend is evident in the growing number of providers now offering serverless edge services. For knowledge management, it enables faster data processing, reduced latency, improved scalability, and enhanced reliability. The serverless edge paradigm also reduces the costs of developing and maintaining new knowledge management systems, which is specially for SMEs.<\/p>\n<p>KM in smart cities requires structured frameworks and platforms to enable efficient service delivery. Frameworks aligned with smart city architecture support the smooth integration of digital services, while platforms that prioritize interoperability and adaptability ensure that services meet diverse urban needs. Foundational technologies such as AI, IoT, and big data play a critical role in facilitating KM, as they streamline data collection, processing, and sharing. These technologies, combined with 5G connectivity, support essential services like traffic management, healthcare, and public safety. The convergence of these tools indicates a shift toward knowledge-driven, citizen-centric models that prioritize accessibility and responsiveness, with stakeholder engagement emerging as a vital component for building effective, sustainable smart city services.<\/p>\n<p>Particularly, AI significantly enhances KM by improving data processing, analysis, automation, and decision-making. Key aspects include knowledge discovery, where AI tools extract insights from unstructured data, and organization, where AI-driven categorization and clustering make knowledge more accessible. AI also aids in knowledge sharing by recommending relevant resources to users based on their roles and activities. Automation supports the capture of knowledge from daily activities, while enhanced retrieval techniques allow AI systems to understand and respond accurately to user queries. Personalization and contextualization further tailor the KM experience, ensuring that knowledge reaches the right individuals. Additionally, AI augments decision-making by providing predictive insights and supports innovation by identifying trends, gaps, and opportunities for knowledge creation.<\/p>\n<p>Providers have leveraged existing infrastructure to deliver their services, with most vendors basing their offerings on established CDNs. These CDNs provide a global network of strategically located computing nodes, enabling reduced latency compared to traditional cloud servers. Many vendors also offer frameworks that facilitate easy integration of clients\u2019 own edge infrastructure. However, despite their improved latency, CDN servers remain centralized in specific geographic locations<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 90\" title=\"Herbaut, N., Negru, D., Chen, Y., Frangoudis, P.&#xA0;A. &amp; Ksentini, A. Content Delivery Networks as a Virtual Network Function: A Win-Win ISP-CDN Collaboration. In 2016 IEEE Global Communications Conference (GLOBECOM), 1&#x2013;6. &#010;                  https:\/\/doi.org\/10.1109\/GLOCOM.2016.7841689&#010;                  &#010;                 (2016).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR90\" id=\"ref-link-section-d54066076e1487\" rel=\"nofollow noopener\" target=\"_blank\">90<\/a>.<\/p>\n<p>Related work<\/p>\n<p>The integration of artificial intelligence and edge cloud computing has made advances in various applications. Duan et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 91\" title=\"Duan, S. et al. Distributed artificial intelligence empowered by end-edge-cloud computing: a survey. IEEE Commun. Surv. Tutor. 25, 591&#x2013;624. &#010;                  https:\/\/doi.org\/10.1109\/COMST.2022.3218527&#010;                  &#010;                 (2023).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR91\" id=\"ref-link-section-d54066076e1499\" rel=\"nofollow noopener\" target=\"_blank\">91<\/a> provide a comprehensive survey on distributed AI that uses edge cloud computing, highlighting its use in various AIoT applications and enabling technologies. Similarly, Walia et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 92\" title=\"Walia, G. K., Kumar, M. &amp; Gill, S. S. AI-empowered fog\/edge resource management for IoT applications: a comprehensive review, research challenges, and future perspectives. IEEE Commun. Surv. Tutor. 26, 619&#x2013;669. &#010;                  https:\/\/doi.org\/10.1109\/COMST.2023.3338015&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR92\" id=\"ref-link-section-d54066076e1503\" rel=\"nofollow noopener\" target=\"_blank\">92<\/a> focus on resource management challenges and opportunities in Distributed IoT (DIoT) applications.<\/p>\n<p>The synergy of cloud and edge computing to optimize service provisioning is well-documented. Wu et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 93\" title=\"Wu, Y. Cloud-edge orchestration for the internet of things: Architecture and ai-powered data processing. IEEE Trans. Cloud Comput. &#010;                  https:\/\/doi.org\/10.1109\/JIOT.2020.3014845&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR93\" id=\"ref-link-section-d54066076e1510\" rel=\"nofollow noopener\" target=\"_blank\">93<\/a> discuss cloud-edge orchestration for IoT applications, emphasizing real-time AI-powered data processing. Hossain et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 94\" title=\"Hossain, M. E. et al. Integrating AI with edge computing and cloud services for real-time data processing and decision making. Int. J. Multidiscip. Sci. Arts 2, 252&#x2013;261. &#010;                  https:\/\/doi.org\/10.47709\/ijmdsa.v2i1.2559&#010;                  &#010;                 (2023).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR94\" id=\"ref-link-section-d54066076e1514\" rel=\"nofollow noopener\" target=\"_blank\">94<\/a> highlight the integration of AI with edge computing for real-time decision-making in smart cities, focusing on intelligent traffic systems and other data-driven applications. Kumar et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 95\" title=\"Kumar, M., Kishor, A., Singh, P. K. &amp; Dubey, K. Deadline-aware cost and energy efficient offloading in mobile edge computing. IEEE Trans. Sustain. Comput. 9, 778&#x2013;789. &#010;                  https:\/\/doi.org\/10.1109\/TSUSC.2024.3381841&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR95\" id=\"ref-link-section-d54066076e1518\" rel=\"nofollow noopener\" target=\"_blank\">95<\/a> presents a deadline-aware, cost-effective and energy-efficient resource allocation approach for mobile edge computing, which outperforms existing methods in reducing processing time, cost, and energy consumption.<\/p>\n<p>The taxonomy and systematic reviews by Gill et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 96\" title=\"Gill, S. et al. Edge AI: A taxonomy, systematic review and future directions. Clust. Comput. &#010;                  https:\/\/doi.org\/10.1007\/s10586-024-04686-y&#010;                  &#010;                 (2025).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR96\" id=\"ref-link-section-d54066076e1525\" rel=\"nofollow noopener\" target=\"_blank\">96<\/a> provide a detailed overview of AI on the edge, emphasizing applications, challenges, and future directions. Their research underscores the potential of AI-driven edge-cloud frameworks for improved scalability and resource management.<\/p>\n<p>The synergy between edge and cloud computing has been applied to improve predictive maintenance systems. For example, Sathupadi et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 97\" title=\"Sathupadi, K., Achar, S., Bhaskaran, S. &amp; Faruqui, N. Edge-cloud synergy for ai-enhanced sensor network data: A real-time predictive maintenance framework. Sensors &#010;                  https:\/\/doi.org\/10.3390\/s24247918&#010;                  &#010;                 (2024).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR97\" id=\"ref-link-section-d54066076e1532\" rel=\"nofollow noopener\" target=\"_blank\">97<\/a> highlight how real-time analysis of sensor networks can enhance outcomes through AI integration. Additionally, Campolo et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 98\" title=\"Campolo, C., Genovese, G. &amp; Iera, A. Virtualizing ai at the distributed edge towards intelligent iot applications. J. Sens. Actuator Netw. &#010;                  https:\/\/doi.org\/10.3390\/jsan10010013&#010;                  &#010;                 (2021).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR98\" id=\"ref-link-section-d54066076e1536\" rel=\"nofollow noopener\" target=\"_blank\">98<\/a> explore how distributing AI across edge nodes can effectively support intelligent IoT applications.<\/p>\n<p>Iftikhar et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 99\" title=\"Iftikhar, S., Gill, S., Song, C., Xu, M. &amp; Aslanpour, M. Ai-based fog and edge computing: A systematic review, taxonomy and future directions. Future Gener. Comput. Syst. &#010;                  https:\/\/doi.org\/10.1016\/j.iot.2022.100674&#010;                  &#010;                 (2023).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR99\" id=\"ref-link-section-d54066076e1544\" rel=\"nofollow noopener\" target=\"_blank\">99<\/a> contribute to the discussion on AI-based systems in fog and edge computing, presenting a taxonomy for task offloading, resource provisioning, and application placement. Gu et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 100\" title=\"Gu, H., Zhao, L., Han, Z. &amp; Zheng, G. Ai-enhanced cloud-edge-terminal collaborative network: Survey, applications, and future directions. IEEE Access &#010;                  https:\/\/doi.org\/10.1109\/COMST.2023.3338153&#010;                  &#010;                 (2023).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR100\" id=\"ref-link-section-d54066076e1548\" rel=\"nofollow noopener\" target=\"_blank\">100<\/a> propose a collaborative computing architecture for smart grids, blending cloud-edge-terminal layers for enhanced network efficiency. Jazayeri et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 101\" title=\"Jazayeri, F., Shahidinejad, A. &amp; Ghobaei-Arani, M. A latency-aware and energy-efficient computation offloading in mobile fog computing: a hidden Markov model-based approach. J. Supercomput. 77, 4887&#x2013;4916. &#010;                  https:\/\/doi.org\/10.1007\/s11227-020-03476-8&#010;                  &#010;                 (2021).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR101\" id=\"ref-link-section-d54066076e1552\" rel=\"nofollow noopener\" target=\"_blank\">101<\/a> propose a latency-aware and energy-efficient computation offloading approach for mobile fog computing using a Hidden Markov Model-based Auto-scaling Offloading (HMAO) method, which optimally distributes computation tasks between mobile devices, fog nodes, and the cloud to balance execution time and energy consumption.<\/p>\n<p>Lastly, Ji et al.<a data-track=\"click\" data-track-action=\"reference anchor\" data-track-label=\"link\" data-test=\"citation-ref\" aria-label=\"Reference 102\" title=\"Ji, H., Alfarraj, O. &amp; Tolba, A. Artificial intelligence-empowered edge of vehicles: architecture, enabling technologies, and applications. IEEE Trans. Intell. Veh. &#010;                  https:\/\/doi.org\/10.1109\/ACCESS.2020.2983609&#010;                  &#010;                 (2020).\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#ref-CR102\" id=\"ref-link-section-d54066076e1559\" rel=\"nofollow noopener\" target=\"_blank\">102<\/a> delve into AI-powered mobile edge computing for vehicle systems, emphasizing distributed architecture and IT-cloud provisions. These studies collectively underscore the transformative impact of AI-integrated edge-cloud frameworks across domains, particularly in knowledge management and smart applications. The novelty of our work lies in the conceptualization of a general model architecture for these use cases, where resources can be more efficiently used across applications.<\/p>\n<p>Table\u00a0<a data-track=\"click\" data-track-label=\"link\" data-track-action=\"table anchor\" href=\"http:\/\/www.nature.com\/articles\/s41598-025-14429-7#Tab2\" rel=\"nofollow noopener\" target=\"_blank\">2<\/a> provides a summary of studies on AI-based edge-cloud architectures. While this topic has already been discussed extensively, the aim of this paper is to integrate this architecture with knowledge management based AI applications.<\/p>\n<p>Table 2 Evaluation of AI-based Edge Cloud Computing Studies.<\/p>\n","protected":false},"excerpt":{"rendered":"Smart cities enhance the quality of life of its residents, and promote transparent management of public resources, including&hellip;\n","protected":false},"author":2,"featured_media":111993,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[64,63,8216,257,1320,6147,1321,128,105],"class_list":{"0":"post-111992","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-computing","8":"tag-au","9":"tag-australia","10":"tag-computer-science","11":"tag-computing","12":"tag-humanities-and-social-sciences","13":"tag-information-technology","14":"tag-multidisciplinary","15":"tag-science","16":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/111992","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=111992"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/111992\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/111993"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=111992"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=111992"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=111992"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}