{"id":11304,"date":"2025-07-21T17:04:07","date_gmt":"2025-07-21T17:04:07","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/11304\/"},"modified":"2025-07-21T17:04:07","modified_gmt":"2025-07-21T17:04:07","slug":"i-instantly-saved-my-nan-720-by-logging-in-to-her-tv-broadband-account-check-your-familys-services-now","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/11304\/","title":{"rendered":"I instantly saved my nan \u00a3720 by logging in to her TV &#038; broadband account &#8211; check your family\u2019s services NOW"},"content":{"rendered":"<p>CHECK your elderly relatives&#8217; accounts as they could be wasting hundreds on their internet bills.<\/p>\n<p>Many of the best offers are available online instantly which may leave those less tech-savvy missing out, as I found out with my own nan this weekend.<\/p>\n<p><a href=\"#\"><img decoding=\"async\" alt=\"Close-up of a broadband router's illuminated indicator lights and symbols.\" height=\"540\" width=\"960\" data-credit=\"Alamy\" data-img=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/07\/crop-35254870.jpg\" data-caption=\"I couldn't believe how much my nan's broadband now cost\"   loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/07\/crop-35254870.jpg\" role=\"img\"\/><\/a><\/p>\n<p>2<\/p>\n<p>I couldn&#8217;t believe how much my nan&#8217;s broadband now costCredit: Alamy<\/p>\n<p>This won&#8217;t be the case for every elderly person, in fact I know plenty of seniors who are very well-versed with their phone and other gadgets.<\/p>\n<p>But my own nanny, who just celebrated her 79th birthday, isn&#8217;t quite so confident with the tech.<\/p>\n<p>And quite severe <a href=\"https:\/\/www.thesun.co.uk\/health\/19838301\/treatments-arthritis-healthy-weight-stress\/\" rel=\"nofollow noopener\" target=\"_blank\">arthritis<\/a> on her fingers makes it all the more difficult.<\/p>\n<p>So, when I went to visit this weekend she told me the shocking amount she was paying for her TV, <a href=\"https:\/\/www.thesun.co.uk\/topic\/broadband\/\" rel=\"nofollow noopener\" target=\"_blank\">broadband<\/a> and phone services.<\/p>\n<p>Read more about broadband<\/p>\n<p>For the basic <a href=\"https:\/\/www.thesun.co.uk\/topic\/virgin-media-o2\/\" rel=\"nofollow noopener\" target=\"_blank\">Virgin Media<\/a> package, 132Mbps speed broadband and a phone line with free calls for weekends, she was paying \u00a363.<\/p>\n<p>&#8220;It&#8217;s gone up again,&#8221; she told me.<\/p>\n<p>It&#8217;s a situation Brits have become all too familiar with.<\/p>\n<p>Most of us tend to look online for a new deal or give them a call.<\/p>\n<p>While the latter is probably preferred by my nan that&#8217;s still a bit of a daunting process for her.<\/p>\n<p>So, I asked her if I could take a look.<\/p>\n<p>Are you owed cash from an outage?<\/p>\n<p>The first hurdle was getting into the account online, seeing as she couldn&#8217;t remember the password but not to worry as a quick reset sorted that out.<\/p>\n<p>I was expecting to have to talk to an agent via the web chat &#8211; or worse, call up.<\/p>\n<p>Instead, to my surprise, there was an alert saying that her current contract had expired and that she should renew.<\/p>\n<p>I assumed there might be some unwanted extras but no.<\/p>\n<p>Virgin Media were offering the same products for \u00a333 instead of the \u00a363 she was now paying.<\/p>\n<p>With a 24 month contract, that&#8217;s a huge \u00a3720 saving across the entire period which is substantial.<\/p>\n<p>Now, we could have probably saved more by changing to a new broadband provider and switching my nan over to <a href=\"https:\/\/www.thesun.co.uk\/topic\/freeview\/\" rel=\"nofollow noopener\" target=\"_blank\">Freeview<\/a>.<\/p>\n<p>But she&#8217;s familiar with the Virgin box she has and the less change for her the better.<\/p>\n<p>She was really chuffed that I saved her so much money with such ease.<\/p>\n<p>So, if you have elderly family or relatives who are less tech savvy it&#8217;s well worth checking in on their accounts as you could save them a heap.<\/p>\n<p><a href=\"#\"><img decoding=\"async\" alt=\"Virgin Media logo on letterhead.\" height=\"641\" width=\"960\" data-credit=\"Alamy\" data-img=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/07\/close-up-virgin-media-logo-877257050.jpg\" data-caption=\"Log into your family's broadband accounts now to see if they have a hidden offer\"   loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/07\/close-up-virgin-media-logo-877257050.jpg\" role=\"img\"\/><\/a><\/p>\n<p>2<\/p>\n<p>Log into your family&#8217;s broadband accounts now to see if they have a hidden offerCredit: Alamy<\/p>\n<p>How to save on broadband and TV bills<\/p>\n<p class=\"article__content--intro\">HERE&#8217;S how to save money on your broadband and TV bills: <\/p>\n<p>Audit your subscriptions<\/p>\n<p>If you&#8217;ve got multiple subscriptions to various on-demand services, such as Amazon Prime, Netflix, and Sky consider whether you need them all. <\/p>\n<p>Could you even just get by with Freeview, which couldn&#8217;t cost you anything extra each month for TV. <\/p>\n<p>Also make sure you&#8217;re not paying for Netflix twice via Sky and directly. <\/p>\n<p>Haggle for a discount<\/p>\n<p>If you want to stay with your provider, check prices elsewhere to set a benchmark and then call its customer services and threaten to leave unless it price matches or lowers your bill. <\/p>\n<p>Switch and save<\/p>\n<p>If you don&#8217;t want to stay with your current provider check if you can cancel your contract penalty free and switch to a cheaper provider. <\/p>\n<p>A comparison site, such as <a aria-label=\"BroadbandChoices (opens in a new tab)\" href=\"https:\/\/www.broadbandchoices.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">BroadbandChoices<\/a> or <a aria-label=\"Uswitch (opens in a new tab)\" href=\"https:\/\/www.uswitch.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Uswitch<\/a>, will help you find the best deal for free. <\/p>\n","protected":false},"excerpt":{"rendered":"CHECK your elderly relatives&#8217; accounts as they could be wasting hundreds on their internet bills. Many of the&hellip;\n","protected":false},"author":2,"featured_media":11305,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[64,63,13246,2711,2610,237,13247,13245,105,13248,13249],"class_list":{"0":"post-11304","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-internet","8":"tag-au","9":"tag-australia","10":"tag-bills","11":"tag-broadband","12":"tag-cost-of-living","13":"tag-internet","14":"tag-money-saving","15":"tag-section-techtech-news","16":"tag-technology","17":"tag-virgin-media-ireland","18":"tag-virgin-media-o2"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/11304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=11304"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/11304\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/11305"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=11304"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=11304"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=11304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}