{"id":138910,"date":"2025-09-13T00:14:06","date_gmt":"2025-09-13T00:14:06","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/138910\/"},"modified":"2025-09-13T00:14:06","modified_gmt":"2025-09-13T00:14:06","slug":"cba-nab-and-other-big-banks-building-ai-agents-as-business-banking-competition-heats-up","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/138910\/","title":{"rendered":"CBA, NAB and other big banks building AI agents as business banking competition heats up"},"content":{"rendered":"<p>Major lenders are building artificial intelligence-powered \u201cagents\u201d \u2013 software that can do the same work as humans \u2013 in their business banking divisions, as the battle for AI supremacy in financial services intensifies despite workforce concerns about the risk to jobs.<\/p>\n<p>Commonwealth Bank of Australia is building what it describes as \u201cvirtual relationship managers\u201d in its business bank. The customer-facing technology is in a pilot stage as the bank discusses the timing of a market rollout with regulators.<\/p>\n<p>Loading&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"Major lenders are building artificial intelligence-powered \u201cagents\u201d \u2013 software that can do the same work as humans \u2013&hellip;\n","protected":false},"author":2,"featured_media":138911,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[256,254,255,64,63,105],"class_list":{"0":"post-138910","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-artificial-intelligence","10":"tag-artificialintelligence","11":"tag-au","12":"tag-australia","13":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/138910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=138910"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/138910\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/138911"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=138910"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=138910"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=138910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}