\n John Nightingale, 68, is at the centre of a long-running dispute involving the now-defunct Tenet Network, the Financial Ombudsman Service (FOS), and a claims management company (CMC).\n<\/p>\n
\n The case stems from pension transfer advice Mr Nightingale gave to a client in 1997, when he recommended moving a defined benefit pension scheme.\n<\/p>\n
\n Mr Nightingale\u2019s client is said to have been in ill health and wanted advice on how to transfer his pension to make sure that, if he died before retirement, the pot would be paid to his estate.\n<\/p>\n
\n Recommended reading:\n<\/p>\n
\n The client did not complain at the time and, despite considering a complaint when they retired in 2008, they only raised the issue in 2021, after being contacted by a CMC.\n<\/p>\n
\n According to the Financial Conduct Authority (FCA) handbook, under DISP 2.8.2<\/a>, the Ombudsman cannot consider a complaint if the complainant refers it more than six years after the event, or, if later, three years from the date on which they became aware they had cause for complaint.\n<\/p>\n \n Tenet Network Services, Mr Nightingale\u2019s former network, initially dismissed the complaint in 2021, informing the CMC it believed there were no grounds for a claim.\n<\/p>\n \n However, Mr Nightingale, who stopped financial advising in 2010, says the network\u2019s response did not include the \u2018prescribed wording\u2019 required to prevent the Ombudsman from reviewing it.\n<\/p>\n \n The CMC then referred the case to the Ombudsman.\n<\/p>\n A Crowdfunder has been set up to help Mr Nightingale in his battle to keep his home.<\/p>\n