{"id":155248,"date":"2025-09-19T22:03:07","date_gmt":"2025-09-19T22:03:07","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/155248\/"},"modified":"2025-09-19T22:03:07","modified_gmt":"2025-09-19T22:03:07","slug":"baby-boy-and-woman-68-among-those-who-died-during-optus-triple-zero-outage","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/155248\/","title":{"rendered":"Baby boy and woman, 68, among those who died during Optus Triple Zero outage"},"content":{"rendered":"

An eight-week-old South Australian boy is one of the three people who died during the Triple Zero network outage<\/a> that occurred due to a network upgrade by Optus on Thursday.<\/p>\n

The failure affected about 600 customers in South Australia, the Northern Territory and Western Australia, where calls to the emergency number failed.<\/p>\n

Two of the deaths occurred in South Australia and one was in Western Australia.<\/p>\n

South Australia Police confirmed in a statement those who died included an eight-week-old boy from Gawler West \u2013 a town about 43 kilometres north of Adelaide \u2013 and a 68-year-old woman from the Adelaide suburb of Queenstown.<\/p>\n

\u201cThe circumstances of each death, including any impact of the outage, are being investigated and a report will be prepared for the state coroner in each case,\u201d the statement said.<\/p>\n

Optus chief executive Stephen Rue on Friday said the outage was \u201ccompletely unacceptable\u201d and a thorough investigation would occur, but would not say for how long calls to the emergency number failed to go through.<\/p>\n

\"South<\/p>\n

South Australian Premier Peter Malinauskas.Credit: Alex Ellinghausen<\/p>\n

\u201cI want to offer a sincere apology to all customers who could not connect to emergency services when they needed them most, and I offer my most sincere and heartfelt condolences to the families and friends of the people who passed away,\u201d he said.<\/p>\n

The telco could face fines of more than $10 million and other legal penalties.<\/p>\n","protected":false},"excerpt":{"rendered":"An eight-week-old South Australian boy is one of the three people who died during the Triple Zero network…\n","protected":false},"author":2,"featured_media":155249,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[43,44,41,39,42,40],"class_list":["post-155248","post","type-post","status-publish","format-standard","has-post-thumbnail","category-headlines","tag-headlines","tag-news","tag-top-news","tag-top-stories","tag-topnews","tag-topstories"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/155248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=155248"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/155248\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/155249"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=155248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=155248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=155248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}