{"id":15758,"date":"2025-07-23T10:44:08","date_gmt":"2025-07-23T10:44:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/15758\/"},"modified":"2025-07-23T10:44:08","modified_gmt":"2025-07-23T10:44:08","slug":"basingstoke-residents-report-wi-fi-issues-across-the-town","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/15758\/","title":{"rendered":"Basingstoke residents report Wi-Fi issues across the town"},"content":{"rendered":"<p>\n  Since Thursday, July 17, residents have faced \u2018huge latency spikes\u2019 in their Wi-Fi with unstable connections, despite speed tests appearing normal.\n<\/p>\n<p>\n  The problem appears to have affected Hatch Warren, Kempshott, Oakley, Brighton Hill and <a href=\"https:\/\/www.basingstokegazette.co.uk\/news\/districts\/districts_hook\/\" target=\"_blank\" rel=\"nofollow noopener\">Hook<\/a>, across a range of providers, including BT, EE, and TalkTalk.\n<\/p>\n<p>\n  A spokesperson for Openreach, who provide broadband for infrastructure to providers, said: \u201cWe&#8217;re aware of reports of disruption to broadband services in some parts of Basingstoke.\n<\/p>\n<p>\n  \u201cWe know how disruptive it is to be without a fast internet connection, so our engineers are working hard to get things fixed as quickly as possible. Thank you to residents for their patience while this work is being carried out.\u201d\n<\/p>\n<p>\n  Barrie McGuire, from Hatch Warren, has been left struggling as he works from home and often has to take Teams conference calls.\n<\/p>\n<p>\n  He said: \u201cIt\u2019s been pretty bad, it got to the point where I couldn\u2019t hear or see anyone on the call.\n<\/p>\n<p>\n  \u201cI\u2019ve had to buy a 5GB data sim and I\u2019ve been tethered to my phone so I can work.\u201d\n<\/p>\n<p>\n  Barrie had an engineer visit on Saturday, but he was left \u2018struggling to figure out what it is.\u2019\n<\/p>\n<p>\n  A Facebook post on the Hatch Warren and Beggarwood Community group has had almost 100 replies with residents sharing their Wi-Fi frustrations.\n<\/p>\n<p>\n  Paul Carver said: \u201cI feel better for seeing this post. Thought it was remote to us. It\u2019s been terrible past 24 hours. Keep running diagnostic checks, spots an error, not sure if it\u2019s making any difference.\u201d\n<\/p>\n<p>\n  One resident shared that 44 people on the Gabriel Park estate who are with EE were facing issues.\n<\/p>\n<p>\n  Steve Holmes said: \u201cSpeed test all good, any sort of streaming is slow to not working. Web browsing is hit and miss. It&#8217;s obviously an issue down the line somewhere.\u201d\n<\/p>\n<p>\n  BT, EE and TalkTalk were approached for comment.<\/p>\n","protected":false},"excerpt":{"rendered":"Since Thursday, July 17, residents have faced \u2018huge latency spikes\u2019 in their Wi-Fi with unstable connections, despite speed&hellip;\n","protected":false},"author":2,"featured_media":15759,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[64,63,237,105],"class_list":{"0":"post-15758","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-internet","8":"tag-au","9":"tag-australia","10":"tag-internet","11":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/15758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=15758"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/15758\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/15759"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=15758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=15758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=15758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}