{"id":16656,"date":"2025-07-23T19:00:16","date_gmt":"2025-07-23T19:00:16","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/16656\/"},"modified":"2025-07-23T19:00:16","modified_gmt":"2025-07-23T19:00:16","slug":"chaos-erupts-after-qantas-passengers-were-left-stranded-in-a-thai-airport","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/16656\/","title":{"rendered":"Chaos erupts after Qantas passengers were left stranded in a Thai airport"},"content":{"rendered":"

By ASHLEY NICKEL FOR DAILY MAIL AUSTRALIA<\/a> <\/p>\n

Published: 01:56 EDT, 23 July 2025 | Updated: 14:11 EDT, 23 July 2025 <\/p>\n

Qantas<\/a> passengers were forced to choose between handing over their passports or sleeping at a Thai airport after their flight\u00a0was cancelled at the eleventh hour.\u00a0<\/p>\n

The service from Bangkok International Airport to Sydney<\/a>\u00a0was initially delayed for six hours before it was eventually cancelled late on Monday night.<\/p>\n

Several passengers shared footage from inside the terminal showing a cardboard box full of Australian passports on the ground.\u00a0<\/p>\n

Airport staff appeared to be filling out documentation, also on the ground, as dozens of confused passengers crowded around them.\u00a0<\/p>\n

Travellers were also asked to hand over their passports before they left the airport and travelled to hotel accommodation.\u00a0<\/p>\n

A Qantas spokeswoman said local boarder authorities are required to hold passengers’ passports during significant delays in line with immigration regulations.\u00a0<\/p>\n

It’s understood travellers were asked to surrender their passports to officials in order to exit the airport and transfer to their accommodation.\u00a0<\/p>\n

Asking passengers to hand over their passports is not a Qantas policy.<\/p>\n

\"Confused <\/p>\n

Confused passengers were seen crowding around panicked staff members at the airport<\/p>\n

\"The <\/p>\n

The service from Bangkok International Airport to Sydney was initially delayed for six hours before it was eventually cancelled late on Monday night (stock)<\/p>\n

Dozens of viewers expressed their shock at the passport policy.\u00a0<\/p>\n

‘Is this normal to take away your passports? Never heard of anything like that! What was their reasoning??!’ one wrote.\u00a0<\/p>\n

‘They would have to cut my arm to take my passport,’ another said.\u00a0<\/p>\n

‘I wouldn’t have let them take my passport, that’s not standard practice for flight cancellations,’ a third agreed.\u00a0<\/p>\n

A Qantas spokeswoman apologised to customers for the delay.<\/a>\u00a0<\/p>\n

‘We sincerely apologise to customers for the disruption and understand the inconvenience this would have caused to their travel plans,’ she said.\u00a0<\/p>\n

‘Our teams worked hard to get passengers on their way as quickly as possible and all passengers have now arrived in Sydney.’<\/p>\n

Daily Mail Australia has contacted Bangkok International Airport for comment.\u00a0<\/p>\n

Share or comment on this article:
\n Chaos erupts after Qantas passengers were left stranded in a Thai airport<\/p>\n","protected":false},"excerpt":{"rendered":"By ASHLEY NICKEL FOR DAILY MAIL AUSTRALIA Published: 01:56 EDT, 23 July 2025 | Updated: 14:11 EDT, 23…\n","protected":false},"author":2,"featured_media":16657,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[64,63,99,100,44,3861,670],"class_list":{"0":"post-16656","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-au","9":"tag-australia","10":"tag-business","11":"tag-dailymail","12":"tag-news","13":"tag-qantas","14":"tag-sydney"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/16656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=16656"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/16656\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/16657"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=16656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=16656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=16656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}