{"id":167399,"date":"2025-09-25T05:04:14","date_gmt":"2025-09-25T05:04:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/167399\/"},"modified":"2025-09-25T05:04:14","modified_gmt":"2025-09-25T05:04:14","slug":"planned-sale-of-rac-was-insurance-arm-to-iag-sparks-member-disquiet-amid-jump-in-profit","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/167399\/","title":{"rendered":"Planned sale of RAC WA&#8217;s insurance arm to IAG sparks member disquiet amid jump in profit"},"content":{"rendered":"<p class=\"paragraph_paragraph__iYReA\">The head of Western Australia&#8217;s biggest insurer says having a Sydney-based owner is the &#8220;best path forward&#8221; for its customers, despite some threatening to leave if the acquisition goes ahead.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">The Royal Automobile Club of WA (RAC) is looking to sell its insurance operations to Insurance Australia Group Ltd (IAG) in a $1.35 billion deal, which the national consumer watchdog is reviewing.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">RAC&#8217;s insurance products and services are the backbone of its business, which generated $290 million in net income last financial year.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">The company recorded a net profit of $255 million \u2014 more than double last year&#8217;s earnings.<\/p>\n<p>&#8216;Best path forward&#8217;<\/p>\n<p class=\"paragraph_paragraph__iYReA\">RAC Group CEO Rob Slocombe said IAG had agreed to maintain a WA workforce, at least initially.<\/p>\n<p><a href=\"https:\/\/www.abc.net.au\/news\/2025-05-15\/racwa-sells-insurance-business-to-iag\/105295414\" data-component=\"FullBleedLink\" class=\"RelatedCard_link__rsgR9 FullBleedLink_root__lTw_U interactive_focusContext__yRhc_ interactive_defaults__AKxUU FullBleedLink_showVisited__g3Xvz\" rel=\"nofollow noopener\" target=\"_blank\">RACWA sells insurance operations to IAG <\/a><\/p>\n<p class=\"Typography_base__sj2RP RelatedCard_synopsis__cFwMW Typography_sizeMobile14__u7TGe Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">RACWA has announced a 20-year deal with insurance company Insurance Australia Group, handing over its entire insurance underwriting business.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;Over time that may change as more technology comes in and various things change, but IAG has committed to keeping a significant claims handling presence here in Western Australia,&#8221; he told ABC Radio Perth.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Mr Slocombe said he believed the deal was in the best interests of WA customers, but said he was unable to provide details about how.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;We&#8217;re very confident this partnership is the best path forward \u2026 we&#8217;ll continue to cooperate with the ACCC but there&#8217;s a limited amount I can say while they&#8217;re still deliberating,&#8221; he said.<\/p>\n<p>Customers threaten to walk<\/p>\n<p class=\"paragraph_paragraph__iYReA\">But some customers and long-time members say they are considering taking their business elsewhere if IAG takes over RAC&#8217;s insurance business.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;Last year my premium went up about $30-$40 to my surprise \u2026 never had an accident, never made a claim,&#8221; customer Cameron told ABC Radio Perth.<\/p>\n<p><img decoding=\"async\" alt=\"A close-up of the RAC logo on a building. \" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/09\/3c3e9b28a4c981f3516366a5b03f468b\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Customers say they are concerned about the planned sale of RAC WA&#8217;s insurance arm to Sydney-based IAG. (ABC News: West Matteeussen)<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;It was good to be able to go in and talk to someone, they were really helpful \u2026 maybe I will be looking at other insurance options [if the deal goes ahead].&#8221;<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Another member, George, said he was not convinced by Mr Slocombe&#8217;s pitch.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;How gullible do you have to be to believe that bloke? He&#8217;s only saying what he has to say,&#8221; he told ABC Radio Perth.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;As soon as RAC change, I&#8217;m going elsewhere.&#8221;<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Mr Slocombe said RAC would be considering &#8220;new business areas and opportunities&#8221;, pointing to the company&#8217;s existing caravan parks, resorts and road safety education programs.<\/p>\n<p>Competition concerns<\/p>\n<p class=\"paragraph_paragraph__iYReA\">The Australian Competition and Consumer Commission (ACCC) has flagged serious concerns the deal would likely substantially reduce competition in WA&#8217;s insurance market.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">The ACCC said a merger would make it unlikely for any new insurance provider to be able to compete against IAG, and also raised potential concerns about IAG&#8217;s ability to shut off access to cost-effective repairers for other insurance providers.<\/p>\n<p><img decoding=\"async\" alt=\"A yellow helicopter hovering in the air.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/09\/33f0e2e3749b87aa4871aeb680fd64b8\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">RAC Group CEO Rob Slocombe\u00a0says the group will seek new business opportunities outside insurance. (Supplied: RAC)<\/p>\n<p class=\"paragraph_paragraph__iYReA\">The potential reduction in competition would lead to higher premiums for insurance, and less choice for customers, according to the Motor Trades Association of Australia.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">The acquisition proposal comes after IAG acquired 90 per cent of the Royal Automobile Club of Queensland&#8217;s insurance business earlier this year.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">IAG chief executive Nick Hawkins has previously said the company was committed to serving and protecting West Australians.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;We continue to believe the alliance with RAC builds on our shared heritage as mutuals, and strong sense of customer and community,&#8221; he said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">The ACCC is set to announce its verdict on the proposal on November 27.<\/p>\n<p>Loading&#8230;Loading<\/p>\n","protected":false},"excerpt":{"rendered":"The head of Western Australia&#8217;s biggest insurer says having a Sydney-based owner is the &#8220;best path forward&#8221; for&hellip;\n","protected":false},"author":2,"featured_media":167400,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[11275,64,63,99,53802,53801,46,9104,109824,109821,109820,109819,109822,109823,83192,109818,25962],"class_list":["post-167399","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-accc","tag-au","tag-australia","tag-business","tag-iag","tag-insurance-australia-group","tag-perth","tag-rac","tag-rac-insurance-sale","tag-rac-members","tag-rac-membership","tag-rac-sale","tag-rac-wa","tag-rac-wa-sale","tag-racwa","tag-royal-automobile-club-of-wa","tag-wa"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/167399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=167399"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/167399\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/167400"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=167399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=167399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=167399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}