{"id":1942,"date":"2025-07-18T02:17:14","date_gmt":"2025-07-18T02:17:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/1942\/"},"modified":"2025-07-18T02:17:14","modified_gmt":"2025-07-18T02:17:14","slug":"patient-who-waited-over-200-days-for-surgery-disappointed-with-no-response-from-health-minister","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/1942\/","title":{"rendered":"Patient who waited over 200 days for surgery disappointed with no response from health minister"},"content":{"rendered":"<p class=\"paragraph_paragraph__iYReA\">A patient who waited over 200 days for surgery at Sydney&#8217;s largest hospital says he is disheartened that he has not received any follow-up from NSW Health Minister Ryan Park since his story was made public.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Joshua Maxwell was booked in for an elective open-heart surgery at Westmead Hospital in May 2024, after his body started rejecting medication needed to keep him stroke-free.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">His surgeon classified him as a category two patient, meaning his surgery should have taken place within 90 days. His surgeon assured him it should not take longer than 45 days.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">As he waited for his surgery date, Mr Maxwell left his job, drafted a will, and even planned a funeral in case he died while waiting for the life-saving operation.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">It was not until after he contacted his local state MP, David Harris, that he underwent surgery in late January 2025 \u2014 210 days after he was first added to the list.<\/p>\n<p><img decoding=\"async\" alt=\"Man sitting on red bed\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/07\/115391045a481e46ac85aedb0d3a6576\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Mr Maxwell still wants answers on what happened to his case. (ABC News: Victoria Pengilley)<\/p>\n<p>&#8216;Complete radio silence&#8217;, says patient<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Mr Park apologised to Mr Maxwell through the media earlier this month, saying the 32-year-old&#8217;s wait time was &#8220;not acceptable&#8221;.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;We let Joshua down,&#8221; Mr Park said in sit-down interview with the ABC.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;It&#8217;s too long. It&#8217;s not acceptable, and I apologise to him and his family.&#8221;<\/p>\n<p class=\"paragraph_paragraph__iYReA\">But Mr Maxwell said in the two weeks since his story was made public, he has received no follow-up from the minister or hospital management.<\/p>\n<p>&#8220;I&#8217;ve had absolutely no contact from the department or the minister; it&#8217;s been complete radio silence,&#8221;  Mr Maxwell said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Mr Maxwell has written a letter to Mr Park, stating he is not &#8220;ready to accept any apologies offered&#8221;.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;It&#8217;s disheartening \u2026 I think an apology needs to be made in person or in writing, not via the media,&#8221; he said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">A spokesperson from the health minister&#8217;s office said Mr Park &#8220;will respond to Josh&#8217;s correspondence in due course&#8221;.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;Minister Park receives a large volume of correspondence and attempts to respond to them as quickly as possible,&#8221; they said.<\/p>\n<p><img decoding=\"async\" alt=\"Ryan Park speaking to the media\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/07\/e8f612f4701bc37b07b63c8a83c61199\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Ryan Park apologised to Mr Maxwell through the media earlier this month, but the 32-year-old says he has not heard from him since. (ABC News: Ethan Rix)<\/p>\n<p>Calls for NSW patient care team<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Earlier this month, <a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.abc.net.au\/news\/2025-07-05\/nsw-health-minister-ryan-park-overdue-surgeries-major-concern\/105492330\" data-component=\"Link\" data-uri=\"coremedia:\/\/article\/105492330\" rel=\"nofollow noopener\" target=\"_blank\">Mr Park said wait times in the state&#8217;s public hospital system were keeping him up at night<\/a>, and that he was serious about tackling the issue.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">He pointed to a decrease in surgery list wait times in May, with the number of patients decreasing from 8,587 to 5,400 in May.<\/p>\n<p><img decoding=\"async\" alt=\"Exteriors of the Westmead Hospital Health Precinct in Sydney's west.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/07\/459cf7cab5cfd7952b6a06fcebc718f5\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">A spokesperson for Western Sydney Local Health District previously apologised to Mr Maxwell &#8220;for the delay in receiving his surgery&#8221;. (ABC News: Jak Rowland)<\/p>\n<p class=\"paragraph_paragraph__iYReA\">This year&#8217;s state budget also allocated $23 million to tackle overdue surgeries, helping to fund extra staffing required to keep operating theatres open.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">But Mr Maxwell said the lack of contact from the minister made him question the sincerity of Mr Park&#8217;s commitment.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;It&#8217;s clearly a massive statewide issue and taking it seriously needs to be more than just making a few statements in the press and going back to your office and going, &#8216;here, staffer number two, you deal with it now&#8217;,&#8221; Mr Maxwell said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">In his letter to Mr Park, he called for clearer prioritisation of surgeons&#8217; wait time preferences and a statewide patient care team for patients on longer public wait lists, doing weekly or monthly checks with patients.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;I would happily meet with you, your team, the department, or the hospital to discuss these matters \u2014 especially to better understand what went wrong in my case and why no one has addressed it with me personally,&#8221; Mr Maxwell wrote.<\/p>\n","protected":false},"excerpt":{"rendered":"A patient who waited over 200 days for surgery at Sydney&#8217;s largest hospital says he is disheartened that&hellip;\n","protected":false},"author":2,"featured_media":1943,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[64,63,2893,137,2889,500,2887,2895,2888,2892,2894,2890,2886,2891],"class_list":["post-1942","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-au","tag-australia","tag-delay","tag-health","tag-health-minister","tag-healthcare","tag-joshua-maxwell","tag-no-response","tag-ryan-park","tag-surgey","tag-wait-time","tag-western-sydney-local-health-district","tag-westmead-hospital","tag-wslhd"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/1942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=1942"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/1942\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/1943"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=1942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=1942"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=1942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}