{"id":328700,"date":"2025-12-05T04:53:03","date_gmt":"2025-12-05T04:53:03","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/328700\/"},"modified":"2025-12-05T04:53:03","modified_gmt":"2025-12-05T04:53:03","slug":"wisetech-cops-customer-backlash-over-ai-software-price-rises-rivals-like-clear-ai-cash-in","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/328700\/","title":{"rendered":"WiseTech cops customer backlash over AI software price rises, rivals like Clear.ai cash in"},"content":{"rendered":"<p>WiseTech Global is facing a challenge from new artificial intelligence-based competitors who say they can undercut its software fees, as the ASX giant brawls with angry customers over price increases of up to 30 per cent.<\/p>\n<p>Customers have flooded WiseTech\u2019s help desk, social media and industry bodies with complaints this week after it moved 95 per cent of its users <a href=\"https:\/\/www.afr.com\/technology\/wisetech-dismisses-customer-concerns-over-price-increases-20251203-p5nkht\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">to new product bundles with artificial intelligence features<\/a>.<\/p>\n<p>Loading&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"WiseTech Global is facing a challenge from new artificial intelligence-based competitors who say they can undercut its software&hellip;\n","protected":false},"author":2,"featured_media":328701,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[256,254,255,64,63,105],"class_list":{"0":"post-328700","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-artificial-intelligence","10":"tag-artificialintelligence","11":"tag-au","12":"tag-australia","13":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/328700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=328700"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/328700\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/328701"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=328700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=328700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=328700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}