Amazon has pulled a video recap made with artificial intelligence (AI) from its hit TV show Fallout after users said it got several facts wrong about the series.<\/p>\n
The firm said in November it was testing the “first-of-its-kind” tool in the US to help viewers catch up on some of its shows on streaming service Prime Video – including Fallout, its adaptation of the popular video game franchise.<\/p>\n
But it has since disappeared from the site after users highlighted mistakes in its video summarising the events of Fallout season one – including claiming one scene was set more than 100 years earlier than it was.<\/p>\n
The BBC has approached Amazon for comment.<\/p>\n
The move to apparently press pause on its AI-powered recaps was first reported by tech publication The Verge<\/a>.<\/p>\n Amazon said in November the recaps would be available to users as an experimental feature, and only “for select English-language Prime Original series in the US”.<\/p>\n “Video Recaps use AI to summarise a show’s most pertinent plot points with a theatrical-quality video that includes narration, dialogue, and music,” it said<\/a>.<\/p>\n But fans eagerly awaiting the release of the next series of Fallout on 17 December highlighted errors introduced in its video recap for its first series.<\/p>\n Users on Reddit said a clip showing The Ghoul – one of the show’s central characters, played by actor Walton Goggins – was wrongly described in the AI narration as a “1950s flashback”.<\/p>\n Despite the clip’s retro aesthetic, it actually depicts a scene in 2077 – something fans of the series would know instantly.<\/p>\n Fans also said the recap incorrectly summarised a scene between The Ghoul and protagonist Lucy MacLean, played by Ella Purnell, altering their dynamic in a way that would confuse new viewers.<\/p>\n It joins a long list of errors have being introduced when using generative AI tools to produce content summaries.<\/p>\n In early 2025, Apple suspended an AI feature summarising notifications after it drew complaints for repeated mistakes in its summaries of news headlines.<\/p>\n The BBC was among the groups to complain about the feature<\/a>, after an alert generated by Apple’s AI falsely told some readers Luigi Mangione, who has been charged in the US with killing UnitedHealthcare chief executive Brian Thompson, had shot himself.<\/p>\n